Transportation Services Representative Job Vacancy in Department of Transportation Hermiston, OR – Latest Jobs in Hermiston, OR

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Full Details :
Company Name : Department of Transportation
Location : Hermiston, OR
Position : Transportation Services Representative

Job Description : Initial Posting Date:
02/24/2022
Application Deadline:
03/21/2022
Agency:
Department of Transportation
Salary Range:
$2,922 – $4,331
Position Type:
Employee
Position Title:
Transportation Services Representative 1
Job Description:
Transportation Service Representative 1 (Bi-lingual Spanish)

Oregon Department of Transportation
Driver and Motor Vehicle Division (DMV)
Field Services Group

Hermiston DMV

Hermiston, Oregon
ODOT is following the direction of the Governor’s Office to help slow and prevent the spread of COVID-19. Visit our COVID-19 webpage for more information.
This position requires the ability to speak and read Spanish fluently. Indicate your Spanish speaking and reading skills in the application questionnaire.
The role:
Bring your customer service experience to the DMV team in Hermiston. Nestled in the heart of the Columbia Basin, Hermiston has been a stopover for travelers. Why not settle and become our newest transportation service representative. As our transportation service representative you are the face of DMV. We provide the training you need to apply vehicle laws, agency policies and regulations. You will represent our agency and meet customer service expectations while adhering to privacy laws. Do you enjoy assisting customers with questions and processing transactions? We encourage you to apply today!
We invite members of all diverse communities to join our workforce as we endeavor to best serve Oregonians from every background. ODOT values diversity and inclusion because they are good for Oregon. We believe that by welcoming differences, encouraging new ideas and views, listening to and learning from each other, and providing opportunities for professional enrichment we are better able to serve those around us. We thank you for considering this employment opportunity.
If you are a current State of Oregon employee, you must apply through your employee Workday profile.
A day in the life:
Communicate in English and Spanish regularly with customers of diverse backgrounds.
Assist the public in titling and registering vehicles and obtaining all types of over-the-road permits.
Inspect supporting documents and applications for completeness and accuracy.
Provide applicants with driver license study materials and assist them with the application process.
Administer, correct and explain driver license knowledge tests.
Conduct and interpret driver vision tests.
Perform physical examination of vehicles in all weather conditions.
Produce photo licenses, instruction permits and identification cards.
Determine and collect appropriate fees for transactions.
Assist in maintaining sensitive inventory and other office materials.
Account for documents and monies received; maintain established balance standards; balance receipts at the close of each business day.
Conduct driver license examinations, including behind-the-wheel drive tests, at times to marginally skilled drivers.
Travel and work in other offices in the Region as well as attend training outside of the region may be required.
To request a copy of the position description, which includes all duties and working conditions, please email ODOTRecruitment@odot.oregon.gov .
What’s in it for you:
Work/life balance, 11 paid holidays a year, flexible work schedules, competitive benefits packages and so much more.
Live, work and play in Hermiston, Oregon!
Want to know about new job postings?
What we need:
Two years of public contact/customer service experience which involved dealing with the public in-person or by phone providing information about services/programs or explaining and/or applying laws, rules, regulations/procedures; AND

Experience or training using computers to retrieve and input data.

Completion of an associate’s degree will substitute for one year of the public contact experience.
Driving is an essential function of this position. You must have a valid driver license and an acceptable driving record. We will conduct pre-employment driving records checks on our final candidate(s). Your license does not have to be issued in Oregon to be considered.
The State of Oregon requires all executive branch employees to complete their COVID-19 vaccination series or have an approved exception to the requirement due to a medical condition or sincerely held religious belief. Successful candidates for this position must submit vaccination documentation or be approved for an exception prior to their first day of employment. Failure to provide proof of full documentation or receipt of an approved exception will lead to withdrawal of the job offer. For more information, visit our policy listed here .
What we’d like to see:
If you have these qualities, let us know! It’s how we will choose whom to move forward!
Note: You do not need to have all of these qualities to be eligible for this position.
Experience working in a fast-paced environment and dealing with stressful situations.
Experience dealing with angry or hostile customers.
Experience handling multiple assignments and frequent interruptions.
Experience effectively communicating with customers or clients.
Fluent writing and speaking Spanish.
How to apply:
Before applying,
Complete the following required steps:
Fill out the application. We will not accept a position description or attached resume in place of a completed application.
Complete questionnaire. Answer the checkbox-style questions before submitting your application.
After you submit your application, please respond to the public records request authorization and gender identity questionnaire. This screen will come after you submit and will complete the process. If you are an employee, the tasks will come to your Workday inbox.
If you are a veteran , you may receive preference. The task to claim preference will come after the public records request and gender identity questionnaire tasks. For privacy reasons, please do not attach your DD214/DD215/civil service preference letter to your application or combine it with any other required document attachments.
Need help?
For questions email ODOTRecuitmentCR@odot.oregon.gov .
The fine print:
We may also use other factors to help us decide who will move forward, such as transferable skills, experience, education, and alignment with ODOT values .
We do not offer visa sponsorship. If you are hired, you will be required to fill out the US Department of Homeland Security’s I-9 form confirming you are able to work in the US.
Don’t attach extra documents. We will only look at documents that we ask for.
We may use this recruitment to fill multiple or future vacancies.
We will conduct name-based and fingerprint-based criminal background checks on final candidates under consideration for REAL ID designated positions. Employees in these positions have the ability to affect the identity information that appears on driver’s license or identification cards. All applicants may be subject to additional pre-employment check(s) such as driver license, LEDS (Law Enforcement Data System), and/or education verification as required for the position.
You will be represented by the Service Employees International Union (SEIU).
Human Resources/Recruitment, MS12
355 Capitol St NE
Salem OR 97301-3871
Fax 503-986-3895
ODOT is an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin, disability, sexual orientation or any other class protected by state or federal laws in admission or access to our programs, services, activities, hiring, and employment practices. Applicants with a disability may request a reasonable accommodation during the application process. For questions, concerns, or complaints regarding EEO/AA/ADA, contact 1-877-336-6368 (1-877-EEO-ODOT). This information can be made available in an alternative format by contacting ODOT Recruitment at 503-986-3700. Oregon Relay Service can be reached by calling 7-1-1.
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