Call Center Physicians Office, Full Time Job Vacancy in ENT Administrative Services Livonia, MI 48152 – Latest Jobs in Livonia, MI 48152

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Company Name : ENT Administrative Services
Location : Livonia, MI 48152
Position : Call Center Physicians Office, Full Time

Job Description : Currently seeking an experienced Call Center Representative to support our very busy Otolaryngology and Audiology practice. Position is based out of Livonia, no exceptions. Serious inquiries only!!Responsibilities and essential duties:Answering phones and scheduling appointments accurately and efficiently for our physicians and audiologists.Verifies and updates all demographic and insurance information.Communicate effectively and compassionately with patients, other staff, and management.Resolve scheduling conflicts as they occur.Knowledge and skills:Excellent customer service skills.Knowledge of insurance carriers.Ability to maintain confidentiality of patient and practice information.Excellent problem solving skills.Reacts positively to change and performs other duties as assigned.Must be able to work in a team environment.Required experience:Customer Service- 1-3 years preferred.Call Center- 1-3 years preferred.Previous use of EMR/EHR and medical billing software (PM). Athena Health experience is a plus.Job Type: Full-timePay: $13.00 – $18.00 per hourBenefits:401(k)401(k) matchingDental insuranceDisability insuranceHealth insuranceLife insurancePaid time offVision insuranceSchedule:8 hour shiftEducation:High school or equivalent (Preferred)Experience:Call center: 1 year (Preferred)Customer service: 1 year (Preferred)Work Location: One location

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