Manager of Ticket Operations Job Vacancy in NASCAR Brooklyn, MI – Latest Jobs in Brooklyn, MI
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Company Name : NASCAR
Location : Brooklyn, MI
Position : Manager of Ticket Operations
Job Description : At NASCAR, you will find a community of passionate individuals who care about our sport and are united in seeing it grow.
The Manager of Ticketing Operations, supports Director of Ticketing and each of the ticket operations staff by providing support and services on all day to day or special projects and fulfillment needs.
Essential Functions:
Performs any combination of the following duties according to specific departmental guidelines:
Assist in making recommendations on ways to enhance and simplify the Ticket Operations Process
Assist with all product training for the Sales Center & Sales Academy
Assist the Mid-West Regional Ticket Operations staff on all special project needs
Reseating
Declined payment plans
Work closely with the Sales Center Management team on handling all Action Forms
Oversee all Event Weekend Ticket Operations needs
Event Staffing
Will Call Operations
Nightly Reconciliation
Final Event Reports
Assist Admissions Teams on special fulfillment opportunities
Handling and processing of all inbound mail
Renewals
Inbound Consumer Correspondence
Assume responsibility for all walk-up sales and questions
Assist in developing & implementation of efficiency opportunities within the Ticket Operations
Qualifications:
Minimum four (4) years of experience with ticketing software; preferably Tickets.com
Qualified candidate should have a strong knowledge of current sports ticket sales and operations
Box office experience preferred
4-year degree or equivalent combination of education and experience
Able to manage projects from conception to implementation
Familiarity with the sport of NASCAR is a plus
Knowledgeable in current and forward-looking technologies evolving the business of ticket sales and operations
Advanced excel skills requested
Excellent communication skills, both verbal & written
Self-starter, able to prioritize and work independently with minimal supervision
Apply Now!
Learn more about this role and our team by applying at www.careers.nascar.com for consideration.
We are a company unlike any other. We want you to bring your experience, skills and passion to our close-knit, high-energy environment in which our employees thrive and where you can prosper. We know the key to our success is our employees and we offer highly competitive salaries, a solid benefits package focused on wellness, and opportunities for you to grow and develop both personally and professionally. It won’t take you long to find out that you are on the right track here at NASCAR!
NASCAR is committed to fostering a diverse work environment where all employees feel valued and empowered. NASCAR is an Equal Opportunity Employer (EEO). We seek to attract and retain the best qualified people available. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity and expression, age, national origin, disability, religion, sexual orientation, genetic information, pregnancy, veteran status or any basis that is protected by applicable law except where a bona fide occupational qualification exists.
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