Online Enrollment Specialist Job Vacancy in 44North Cadillac, MI 49601 – Latest Jobs in Cadillac, MI 49601
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Company Name : 44North
Location : Cadillac, MI 49601
Position : Online Enrollment Specialist
Job Description : Do you want to work for a fast growing company and be a part of a team? We are expanding our Enrollment System Processing department and are looking for a hardworking, detail oriented, team player to program benefits into the online system. For 20 years, we’ve been providing great jobs to great people who are passionate about helping us provide the best service to our members. If you want to be part of a busy, yet fun, service oriented team of professionals, apply online today.
DUTIES
Set up online benefit enrollment system for new clients, by programming general client information, various insurance benefit details, enrollment eligibility criteria, carrier premiums, employee premium cost shares, and plan documents into system templates
Lead system implementation call with clients to ensure their benefits enrollment needs are met
Work with internal staff and benefit carriers to gather necessary benefit information for programming
Test and troubleshoot programming to ensure the enrollment process works correctly for every scenario
Import and audit employee demographic data and benefit enrollment data
Train client Human Resources staff on Admin functions of online enrollment system in person or via WebEx
Support our internal staff and group HR, at onsite employee meetings, for annual open enrollment as well as ongoing support via phone/email throughout the year
Stay up to date on new software releases and changed or added functionalities of enrollment system
Proactively seek potential uses of the enrollment system to enhance or develop additional services to clients and create greater efficiency in agency processes
Process annual ACA Reporting (1094 and 1095), including electronic filing with the IRS on behalf of clients
Develop and maintain a positive relationship and rapport with each client
Develop and maintain a positive relationship and rapport with benefit enrollment system support staff, requesting enhancements to the system as needed
Attend regularly schedule training and conferences when content is deemed advantageous
Participate and contribute to department meetings
QUALIFICATIONS
High school diploma or equivalent
Excellent technology and computer system skills
Strong organizational skills; high attention to detail
Excellent verbal and written communication skills
Excellent critical thinking skills; ability to troubleshoot
Proficient at time management; responsive and self-motivated
Basic working knowledge required/Intermediate knowledge preferred of Microsoft: Word, Outlook, PowerPoint, Excel, and OneNote
Customer service oriented
Team player and task-oriented
Positive Attitude
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