Office Specialist Job Vacancy in Department of Human Services North Bend, OR – Latest Jobs in North Bend, OR

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Full Details :
Company Name : Department of Human Services
Location : North Bend, OR
Position : Office Specialist

Job Description : Initial Posting Date:
03/16/2022
Application Deadline:
03/30/2022
Agency:
Department of Human Services
Salary Range:
$2,723 – $3,951
Position Type:
Employee
Position Title:
Office Specialist 2 (North Bend)
Job Description:
Office Specialist 2 / REQ-90813
Aging and People with Disabilities
North Bend office on the Oregon Coast
We want you to join our team!
Do you want the opportunity to help match the needs of people in the community with available federal, state and local programs or other resources to meet those needs? Do you want to be part of a diverse workforce that collaborates and learns from each other to improve services that support children, families and communities? Then, we want to hear from you!
Aging and People with Disabilities (APD), part of the Oregon Department of Human Services , is currently looking for ONE permanent, full-time, dedicated and compassionate individual to provide services as an Office Specialist 2 .
OUR AGENCY MISSION
“To help Oregonians in their own communities achieve well-being and independence through opportunities that protect, empower, respect choice and preserve dignity.”
ABOUT THE PROGRAM
WHAT YOU WILL BE DOING
The Office Specialist 2 is responsible for assuring that the functions which support the program flows smoothly to maximize services to our clients. This position provides a wide variety of technical and administrative tasks in support of the branch office operations. The purpose of this position is to support the various Medicaid Programs, SNAP, TANF, ERDC offered by Aging and People with Disabilities. This includes all scheduling needs for the office in the Integrated ONE System. Scheduling needs can include, calling applicants and working with other agency staff using various platforms. This may mean direct contact with Oregonians seeking benefits offered by the agency. This position will assist staff and leadership provide essential services by providing general clerical, technical and other supportive duties.
Job related decisions are made concerning planning and prioritizing own work, determining appropriate formats for creating various documents, how (and what) to respond to a variety of inquiries, and when to involve a supervisor when presented with situations exceeding employee’s capacity to respond appropriately.
Major duties include, but are not limited to:
Work in the office – Scheduler Back Up contact for all consumer scheduling needs. Schedule eligibility appointments in ONE; Coordinating scheduling needs with various positions both in office and outside of our branch. Troubleshoot appointment related concerns and problems. Update calendar appointments for eligibility staff; Complete Rights & Responsibilities for eligibility consumers; Establish a filing date per protocol; Complete local and statewide tasks for the ONE system. May utilize IE ONE, Century Link Intelligent Desktop or Century Link Call Recorder (Tanta Comm), MMIS, ACCESS, excel spreadsheets, logs, Word, EDMS, Outlook, mainframe programs and/or other programs as needed and/or directed.
WORKING CONDITIONS
Office environment with daily use of personal computer and associated local and network environments. Sometimes deals with challenging customers, and a variety of physical and sensory situations, i.e. people who smoke and wear fragrances. Employee may be required to use a state vehicle to conduct business; must have a valid driver’s license and acceptable driving record or be able to provide a suitable alternate method of transportation. This position requires the ability to work as part of a team and on multiple tasks simultaneously, sometimes within short time frames. This position is not suitable for working remotely on a full time basis.
WHAT’S IN IT FOR YOU
When you join the Department of Human Services, you join a community of nearly 10,000 employees dedicated to Oregon’s most vulnerable population. Career growth and development is encouraged through ample training and committee participation opportunities. The State of Oregon offers excellent benefits, including low-cost, high-coverage health insurance , generous time-off, and a competitive retirement plan .
THIS IS WHAT YOU NEED TO QUALIFY:
Two years of general clerical experience, one year of which included typing, word processing, or other experience generating documents. OR an Associate degree, OR
Graduation from a private school of business with a certificate AND one year of general clerical experience.
**A current resume AND/OR an updated Workday application is required to determine if minimum qualifications are met .
** You must clearly show how you meet the MINIMUM QUALIFICATIONS AND ESSENTIAL ATTRIBUTES listed in this posting .**
Essential Attributes:
Explaining policy, rules and decisions orally to a variety of people in a busy office setting
Experience handling confidential and/or sensitive information with attention to detail
Experience executing multiple tasks concurrently and excellent time management
Experience collaborating within a team environment
Experience reading and comprehending technical material (i.e.: policies and protocols)
Experience providing clear verbal and written communication
Successful candidates for this position will be subject to a computerized criminal history and abuse check. Adverse background information will be reviewed and could result in withdrawal of a conditional job offer or termination of employment.
HOW TO APPLY
External Applicants: Click on the “Apply” button and submit your application. View this video for help.
Internal Applicants (this includes Current State of Oregon employees): Apply via your employee Workday account. View this job aid for help.
GET NOTICED
Your candidate profile, cover letter, and resume are the perfect opportunity to highlight your interest in the position and showcase the amazing skills and experience, making you the best candidate for the position. The work experience and/or education section of your application must clearly demonstrate how you meet all the minimum and the skills listed above. For additional tips, please visit the Oregon Job Opportunities page, Resources for Job Seekers .
SPECIAL INFORMATION:
To receive Veterans’ Preference, you must complete the required Task that will be sent to you through Workday and will be located under your account profile. This Task will prompt you to attach the appropriate documentation for your Veterans’ Preference point selection. For questions about documentation, please visit: Veterans Resources or call the Oregon department of Veterans’ Affairs at: 1-800-692-9666.
Applicants must be authorized to work in the United States. Applicants who require VISA sponsorship will not be considered at this time.
This position is represented by the Service Employees International Union (SEIU). Note: this recruitment may be used to fill future vacancies.
For questions about the job duties or application process, please contact JENNIFER.M.MOISA@dhsoha.state.or.us . Please be sure to include the job requisition number.
If you need an accommodation under the Americans with Disabilities Act (ADA) to participate in the application or selection process, please contact our ADA Office at ADA.DHS@dhsoha.state.or.us
Have questions about Workday, and want some tips on understanding the state application process? Check out this link: https://www.oregon.gov/jobs/Pages/support.aspx
ODHS commits to inclusive excellence by advancing equity and diversity in all that we do. We are an affirmative Action/Equal Opportunity employer and encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA+ community members, and others to help us achieve our vision of a diverse and inclusive community.

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