Reception / Case Assistant Job Vacancy in Senior Resources of West Michigan Norton Shores, MI 49444 – Latest Jobs in Norton Shores, MI 49444

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Company Name :
Senior Resources of West Michigan
Location : Norton Shores, MI 49444
Position : Reception / Case Assistant

Job Description : Reception / Case AssistantThis role is a full-time position that supports the reception functions at Tanglewood Park and also provides support functions to our supports coordinators. Greeting and meeting new people every day, helping and supporting them, and answering the phones are some of the main functions in this role. A complete list is below.Wage Range: $15.00 – $17.00This link will provide some great details of the benefits offered to our staff: https://seniorresourceswmi.org/join-our-team/Case Assistant Job Duties:GENERAL DESCRIPTION: Provides support functions to Supports Coordinators in an effort to access supports and services needed by MI Choice Waiver participants.ESSENTIAL DUTIES AND RESPONSIBILITIESShares Receptionist duties as assignedReviews weekly report confirming address consistency in COMPASS. Communicates discrepancies to the Supports Coordination staff.Coordinates J and B referrals and necessary follow upAssists with Skilled Services coordination and necessary follow upContacts participants for follow-up calls as instructed.Ability to assist client records technicians.Organizes and maintains resources, forms, and applications.Performs and/or assists in special projects and assignments as requested.Reception Job Duties:GENERAL DESCRIPTION: Perform the duties of a receptionist for Tanglewood Park.ESSENTIAL DUTIES & RESPONSIBILITIES:Provide customer service to the guests, participants, and staff of Tanglewood Park.Perform receptionist’s duties including answering phones and directing calls to staff and volunteers from Senior Resources, AgeWell Services, and LifeCircles PACE (a.k.a. Tanglewood Park).Greet walk-in customers, notify building staff of guest arrival as appropriate or assist customers with information or directions as needed.Distributing loan closet receipts as requested.Apply postage to outgoing mail and assure that it is mailed twice per day.Sort and distribute building mail.Copying for building staff as time allows.Maintain Tanglewood Park meeting room reservations calendar. Print and post the daily room usage calendars.Set-up of client information folders for Senior Resources case management programs.Assist with newsletter mailings. Copying, folding, labeling.Be available and willing to flex schedule with co-receptionist.Perform other related duties as assigned.Job Type: Full-timePay: $15.00 – $17.00 per hour

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