Continuous Improvement Program Manager Job Vacancy in StockX Detroit, MI 48226 – Latest Jobs in Detroit, MI 48226
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Company Name : StockX
Location : Detroit, MI 48226
Position : Continuous Improvement Program Manager
Job Description : Help shape the next generation of ecommerce for the next generation of consumer.
About the team
Playing on the global Dream Team. Our Operations and Supply Chain team span the world in our Authentication Centers in the United States, Canada, the United Kingdom, the Netherlands, Hong Kong – China, Japan, South Korea, and Australia. This distributed team delivers on our brand promise of trusted authentic and high-quality merchandise across many growing product categories for our valued customers. In addition to delivering these customer experiences, our Team Members embody and represent the current culture. Our support teams are building an elite tech-driven supply chain across the fields of Forecasting, Planning, Network Modeling, Transportation, Operational Excellence in Environmental Health & Safety, Sustainability, Quality, Continuous Improvement, Analytics, Industrial Engineering, Automation, Robotics, and operations. We seek to shape the future of commerce with our tech-driven supply chain. We are driving innovation and customer-centric supply chain solutions for our dynamic business model. If you want to help shape the future of commerce, come join us at StockX.
This is a remote position based in Detroit, Atlanta, Portland, Tempe or NYC Metro area
About the role
As a StockX Continuous Improvement Manager you will create and lead the execution of standard tools, routines, and functions within the Supply Chain network. You will be responsible for root-causing gaps within the operation and analyzing the network’s operating methods and procedures to identify gaps in total standardization. In leading the CI Standardization Program, you will determine the appropriate methods and problem-solving tools to use and implement new foundational practices/procedures, inclusive of leading kaizen and continuous improvement events. You will get the opportunity to implement innovative and creative ways to achieve desired results while collaborating across multiple Supply Chain teams to drive goals and meet standardization metrics, while fostering an environment in which diverse backgrounds are respected and valued.
What you’ll do
Lead the foundational building blocks of Standardized Work development and updates for processes, routines, and roles.
Develop and own the governance process for improving Standardized Work, in partnership with the People Development/Performance Excellence/Knowledge Team.
Develop, implement, and sustain StockX’s Continuous Improvement foundational infrastructure.
Ensure Standard Work adherence, including consistent and actionable audit processes.
Plan for future state (walk and run phases) of Continuous Improvement standardization program.
Manage internal and external expectations and communications in regards to delivery and performance.
Ensures compliance with new and existing standards, implementing and tracking progress on action plans when necessary
Demonstrate excellent communications capabilities, business acumen, and resource management.
Proactively identify and report possible process and/or technology improvements
Communicates a clear, vivid, inspiring, and relevant description or picture of program benefits.
Ability to prioritize and adapt to ever-changing timelines in a high-paced environment.
Work cross-functionally and leverage various data sources to proactively identify, quantify, and prioritize experiments to increase identified metrics.
Proactively share learnings across teams; present findings and strategy recommendations to executive stakeholders.
Coach team members to improve their effectiveness and systematic use of continuous improvement tools such as standardized work, leader standard work, 8 step problem solving, takt time, 6S, kaizen, and value stream mapping.
About you
Four-year degree and/or 4+ years coaching, developing, and implementing solutions
2+ years of program management or related experience.
Experience or significant exposure to continuous improvement principles and/or lean manufacturing.
Experience influencing, coaching and training teams and individuals to take action without direct authority.
Excellent communication (verbal and written), interpersonal and presentation skills.
Able to develop and move projects forward independently and autonomously.
Strong quantitative background to support data-informed decision-making.
High level of enthusiasm and energy while multitasking.
About Us
In a world where consumers increasingly value self-expression and individuality, the market for hard-to-find fashion, collectibles, and electronics has never been hotter. Our global platform offers unique access to current culture while our data-driven, bid-ask model provides buyers with the real-time visibility to know they’re getting a fair price.
With key leadership and an inspiring vision in place, we believe we’re poised for significant growth: into new product verticals, new audiences, and new geographies. To get there we’re looking for flexible, all-in teammates who are excited by ownership and the opportunity to take on emerging challenges.
If you’re a doer who’s ready to solve tough problems with plenty of laughs along the way, we’d love to hear from you. We welcome, embrace, and respect all dimensions of diversity. We’re committed to creating an inclusive environment where all team members are valued, supported, and respected—and no, you don’t need to know a thing about sneakers or fashion.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. StockX reserves the right to amend this job description at any time.
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