Support Technician Job Vacancy in Open Dental Software Salem, OR 97317 – Latest Jobs in Salem, OR 97317
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Company Name : Open Dental Software
Location : Salem, OR 97317
Position : Support Technician
Job Description : Open Dental has multiple ongoing openings in Salem, Oregon for the Support Technician position. It involves phone-based support and online training for our dental office customers in the United States and abroad. The support technician will work locally while providing remote support. There is also the opportunity for occasional travel.This position is open to applicants from varied backgrounds. We value diversity, intelligence, empathy, experience, helpful attitude, and dedication. We provide a low drama work environment, where supporting our customer outweighs rank or role. Good communication is essential. The ability to learn, solve problems, and find satisfaction in helping others be successful is also important. A minimum typing speed of 40 wpm is required.Compensation: $20.00+ DOEFactors (not required) which influence starting pay for this position include:Optional: Experience in dental, medical, or related fields.Optional: Experience in customer support in any area.Optional: Education in any field (the more relevant the more impactful).Optional: Information Technology experience.Optional: Associate or Bachelor’s degree in any field.Optional: Software or software support experience.You do not need to have the above to apply for this position. We are looking for Salem area candidates with or without experience. Customer support, dental industry, IT employment history, or college education is helpful but not required.Benefits include very good medical and dental insurance, 401k retirement with up to 4% company match, paid life insurance, paid holidays, and paid time off (vacation or sick time). We are open from 5:00 a.m. to 6:00 p.m. but with lighter coverage early and late.A drug test and background check will be required. We generally don’t hire someone who lives far outside of Salem because it’s beneficial for us to have employees who live near the office.Please note: For the safety of our candidates and staff, interviews will be conducted in an environment conducive to social distancing. During the pandemic, some of our staff work at the office and some at home, depending on job function and home situation.Job Type: Full-timePay: From $20.00 per hourBenefits:401(k)Dental insuranceHealth insurancePaid time offVision insuranceSchedule:8 hour shiftCOVID-19 considerations:Proof of vaccination is required to apply. ADA accommodations may be made.Work Location: One location
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