Transportation Communication Engagement Coordinator Job Vacancy in City of Eugene, OR Eugene, OR 97404 – Latest Jobs in Eugene, OR 97404

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Company Name : City of Eugene, OR
Location : Eugene, OR 97404
Position : Transportation Communication Engagement Coordinator

Job Description : General Statement of Duties:
The Transportation Community Engagement Program Coordinator is a key member of the Transportation Planning Team who will support the community engagement and communications work of the City of Eugene Public Works Engineering Division. This position is responsible for managing the Transportation Planning social media presence and monthly InMotion e- newsletter. The position will coordinate public information and outreach efforts to include writing, research, development of engagement strategies, and website management, as well as implement marketing campaigns. The Transportation Community Engagement Coordinator will help build awareness and engage the community on transportation planning projects in a way that is inclusive of the diverse voices and perspectives of our community. An important goal for this position and the City of Eugene is to engage and collaborate with communities of color and other historically marginalized communities through a variety of communications strategies

The ideal candidate: You are a strong writer and able to transform complex program information into engaging content. You like having direct contact with the public and helping people learn more about city services and current initiatives. You enjoy working with social media platforms and are excited about being the Division’s go to communications expert. You have a background or strong interest in graphic design and are skilled at creating good content, have an artistic eye, and can provide direction to graphic designers. Working in a team environment is ideal for you but you also enjoy forging ahead and working independently. You are detail oriented, enjoy a good research project, and like working in a fast-paced environment with multiple high priorities.

Department/Division: Public Works Department / Engineering Division
Location: 410 River Road, Eugene
Work Schedule: Monday – Friday, 8:00 am – 5:00 pm

Application Deadline: Friday, April 8, 2022 – 5:00 p.m.
Accepting on-line applications only

Must reside in the state of Oregon and be able to report onsite for work as needed in Eugene, OR to meet business needs
Examples of Duties Performed – Duties may include but are not limited to the following
WRITING
Writes and edits copy for printed and online mediums, including website, social media and publications. Drafts news releases and responses to requests for information from the general public, partner agencies, other City of Eugene departments, etc. Creates and distributes monthly and annual reports as well as specialty reports.

SOCIAL MEDIA & WEB MANAGEMENT
Manages social media presence. Develops long and short range social media goals and content calendars. Evaluates objectives and processes and makes recommendations to staff. Creates content and schedules for posts. Researches and responds to social media inquiries. Creates and maintains accounts on relevant sites, forums, and groups. Stays on top of social media trends; makes recommendations for management strategies and participation in emerging platforms. Ensures up-to-date content on website and prepares information for web as needed. Determines appropriate evaluation metrics, tracks social media and website performance, interprets data, and prepares reports.

COMMUNITY ENGAGEMENT
Helps keep the general public, neighborhood associations, advocates and others, aware of current Transportation Planning and Engineering initiatives, solicits feedback and offers ways to become more involved. May facilitate Active Transportation Committee work (monthly meetings, recruitment, and communications).Helps develop strategies to more effectively engage diverse communities. Represents the division at community events. Responds to community requests for general Transportation information and materials in a timely manner. Promotes events such as Eugene Sunday Streets, Party in the Parks, etc.

GRAPHIC DESIGN, PHOTOGRAPHY, AND VIDEOGRAPHY
Independently updates or creates new outreach materials as needed including handbills, door hangers and e-newsletters. Determines and manages outreach budget related to work areas. Collaborates with Public Works graphic design staff or hires and oversees outside designers as needed. Creates content and manages complex production processes. Facilitates the capturing of excellent images and captivating videos to be used to support the division’s marketing efforts.

MISCELLANEOUS
Performs research in support of the division and evaluates findings; develops research criteria; evaluates results and summarizes results in narrative, and/or statistical reports; and evaluates impact of research results on program activities. Researches problematic issues and prepares recommendations. Prepares complex reports requiring detailed research, and independent judgment.

Keeps abreast of new developments and technology in the field; remains competent through self-directed professional learning and trainings.

Assists in developing long and short range media goals; evaluates objectives, policies and processes and provides recommendations to section manager; participates in the development of program or operational guidelines.

Evaluates effectiveness, impact, and cost/benefit impact of program or operational activities; documents, compiles and tracks program activity costs; designs and compiles periodic program progress reports; assesses program needs and issues; evaluates need for training or changes to program policies and procedures and develops recommendations; monitors program compliance.

Helps create postings for internships, hire interns, and oversee and assign intern work.

Develops work plans, timelines and resource allocations for assigned program or operational area; monitors progress to ensure objectives are met.

Actively supports and respects diversity in the workplace. Performs other related duties as assigned.
Qualifications:
Knowledge of:
Practices and principles related to writing, communications, public relations and marketing.

Transportation planning and/or a strong interest in this field of work.

Best practices around social media and website content.

Essential elements of good graphic design, photography and videography.

Effective program principles and practices, and strategic planning methods for program area.

General budgeting practices and procedures as related to the program area, if required.

Program and project design and development.

Processes used to develop short and long range goals and objectives.

Spanish language skills preferred – speaking, reading and writing.

Applicable computerized systems, office practices and procedures, including a variety of standard office equipment.

Ability to:
Communicate effectively, both verbally, graphically and in writing, with City staff, the general public and other agencies using courtesy, tact and good judgment. This includes experience with social media and video production/editing.

Perform outreach and marketing activities for transportation program areas; develop outreach materials for transportation program areas.

Plan, organize and administer a specialized program or operational area; evaluate program direction and assess program impact; coordinate diverse program activities, and provide direction.

Perform program or operation need assessments; evaluate and prioritize needs. Evaluate and solve procedural problems impacting the assigned area.

Research, collect, review, and interpret data; perform a variety of specialized studies to determine trends and programmatic/operational direction; design reports, and narrative/statistical summary of the review.

Research and evaluate issues and trends; research potential solutions. Keep informed on developments in the program or operational area.

Use a variety of computerized systems to maintain program data and extract reports.

Describe and interpret specialized program or operation information for a variety of audiences.

Work, individually and in a team setting, with a diverse general public, employees and other agencies; develop consensus and make appropriate decision; use appropriate conflict resolution, negotiation and communication skills.

Work with diverse communities.

Establish and maintain varied and detailed computerized filing and record-keeping systems. Plan and organize the work of other employees, volunteers, and/or temporary employees. Demonstrated ability to use Adobe Creative Suite and Microsoft Office Suite.

Minimum Requirements:
Any equivalent combination of education and experience which provides the applicant with the knowledge, skills, and abilities required to perform the job. Studies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes with relevant transferrable skills from a variety of sources and experiences. The City will consider any equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.

A typical way to obtain the knowledge and abilities would be:

Experience:
Four years of progressively responsible paraprofessional experience in the program or operational area or a related field, including at least two years of experience at the paraprofessional journey-level.

Training:
Equivalent to an Associate degree with major course work in the area of assignment, or in transportation planning, strategic communications, social marketing or a related field.
Supplemental Information:
Working Conditions:
Positions involve light physical work, including walking, standing, stooping, occasional carrying and lifting lightweight materials (under 20 pounds). Regular focus on a computer screen; requires visual acuity and depth perception to recognize words and numbers; hand/eye coordination to use a computer keyboard and common office equipment. Daily sitting for prolonged periods. Requires speaking and hearing ability sufficient to hear over the phone, carry on conversations, and participate in meetings. Attendance at meetings or activities outside of normal working hours.

May include occasional physical labor, including frequent walking, bending, stooping, kneeling, crawling, crouching, climbing and the ability to push, lift, pull, and carry objects. May be exposed to various weather conditions.

Selection Process
Applicants are screened based upon their relevant knowledge, abilities, skills, experience, and training. The selection process varies according to the position and can include such things as screening of supplemental questionnaires, written or skill tests, ability or fitness tests, interviews, and assessment processes. In addition, background investigations and records checks may be required. Some positions also require applicants to have a psychological evaluation and/or physical examination and a drug test prior to employment. Applicants selected to continue in the process will be notified within two-three weeks after the posting deadline.

DUE TO THE VOLUME OF APPLICATIONS RECEIVED BY THE CITY, GENERALLY, ONLY APPLICANTS SELECTED FOR FURTHER CONSIDERATION (TESTING, INTERVIEWS) WILL BE CONTACTED.

CURRENT INFORMATION ABOUT JOB POSTINGS IS AVAILABLE BY going to www.eugene-
or.gov/jobs and selecting “Job Posting Status”.

The City of Eugene complies with the Americans with Disabilities Act of 1990. Any applicant with a qualified disability under the Americans with Disabilities Act may request accommodation by contacting an employment coordinator at (541) 682-5061.

In compliance with the Immigration Reform and Control Act of 1986, the City of Eugene will request all eligible candidates who accept employment with the City to provide documentation to prove they are eligible for employment in the United States.

The City of Eugene is committed to a work environment which values the cultural, educational, and life experiences of each employee. We believe that a diverse workforce enables us to deliver culturally competent service to all members of our community. As part of our commitment to diversity, the City continues to be an affirmative action/equal opportunity employer. Women, people with disabilities, and persons of color are strongly encouraged to apply.
If a job posting indicates this position is temporary (not limited duration) then the employee serves at will. Temporary employees do not receive benefits through the City of Eugene unless required by City, State or Federal code/statute.

Representation
Employees in this classification are represented by American Federation of State, County, and Municipal Employees (AFSCME), and their salaries may be subject to a monthly payroll deduction after 31 days of employment.

Salary and Benefits
The normal starting salary is the first step shown on the posting. Other placement in the salary range may be considered depending on qualifications and experience. Periodic advancement through the salary range is dependent upon merit. The City provides a full range of benefits, including holidays, vacation, sick leave, retirement benefit, and life insurance. Health, dental, and vision benefits are available.

To view a summary of benefits, benefit premium rates, and/or the AFSCME contract click the respective link. Click here to view information about Total Worker Health.

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