Client Care Coordinator Job Vacancy in CrossWay Inc Billings, MT 59105 – Latest Jobs in Billings, MT 59105
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Company Name : CrossWay Inc
Location : Billings, MT 59105
Position : Client Care Coordinator
Job Description : CrossWay Inc. is a Christian counseling center and as such the successful applicant will share those beliefs, as they are a part of our daily culture as a team and in how we interact with our clients.Provide support to CrossWay administrative staff and counselors in center operations by performing a variety of administrative and clerical tasks. Ensure high quality client care and confidentiality by naturally and comfortably interact with our clients and their families, making sure their needs are being met, through a warm spirit of love and attention.Tasks and skills to be expected are:Answer telephones, direct calls, and take messagesSchedule all client appointments and maintain calendar for seven staff counselorsCommunicate with clients to answer questions, disseminate or explain information and address client complaints as they ariseCollect and apply payments as well as answer basic account and statement informationAttend weekly team meetings as well as monthly Friday work day and record/transcribe minutesOperate office machines: photocopier, scanner, printer, fax, voicemail system as neededMaintain and update Practice Mate management system with client demographics and insurance information as neededGreet and check in clients arriving at the center for their scheduled appointmentPerform new client intakes and complete all paperwork according to procedureCommunicate effectively with counselorsComputer excellence in Word, Publisher, Excel, PowerPointMaintain client information and files in accordance with HIPAA regulationsEducation: High School Diploma or GED equivalent required; Bachelor’s degree in related field preferred.Experience: 2-5 years experience in an office environment.Other: Must pass a criminal background check in the state of MontanaJob Type: Full-timePay: $17.00 – $22.00 per hourBenefits:401(k) matchingHealth insurancePaid time offSchedule:10 hour shiftEducation:High school or equivalent (Required)Experience:Office: 2 years (Preferred)Work Location: One location
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