Airport Guest Service Agent – Portland Job Vacancy in Hawaiian Airlines Portland, OR 97218 – Latest Jobs in Portland, OR 97218
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Company Name : Hawaiian Airlines
Location : Portland, OR 97218
Position : Airport Guest Service Agent – Portland
Job Description : Aloha and thank you for your interest in the Airport Guest Service Agent position with Hawaiian Airlines in Portland, Oregon!
Position Overview
Our Guest Services Agents provide our guests with an authentic Hawaiian hospitality experience working at the ticket counter and at the gate.
Our best Guest Service Agents possess exceptional communication skills, thrive in a fast-paced environment and are willing to lend a helping hand.
Watch a brief two-minute video to learn more about the position.
Candidates successful in the interview process may be invited to paid classroom training at the Portrland airport area. Training is held Monday – Friday, 8 hours per day subject to change.
Pay and Benefits
This position is represented by a collective bargaining agreement. The pay for this position is $15.00 per hour.
This position is part-time, no more than 19 hours per week. Flight privileges are offered.
Work Schedules
This position is represented by a collective bargaining agreement. Work schedules are awarded based on seniority. New hires are awarded their initial shift based on operational need and must be able to accept any shift.
Shifts are 4 days per week, no more than 19 hours per week. There is a morning shift from 5:00 – 9:00am for our departing flights and and evening shift from 6:45 – 10:30pm for our arriving flights. Work schedules are either all mornings or evenings and is a set schedule. Shifts may be extended before or after the scheduled end time based on operational need and may change based on the overall flight schedule.
Minimum Requirements
Legally authorized to work in the United States
Minimum age 18
High school diploma or equivalent education
Valid driver’s license issued in the United States
Ability to lift up to 70 lbs. when checking in guests’ bags
Ability to work any shift awarded
Ability to complete pre-employment drug test and if hired, random drug testing
Ability to fulfill comprehensive background checks and fingerprinting to satisfy company security requirements and obtain various clearances to work at the airport (SIDA, Customs, USPS as applicable)
No visible body art. Visible is considered anything seen while wearing a Hawaiian Airlines standard uniform piece (short-sleeved shirt or blouse), including but not limited to the neck area and above, any visible areas with arms lifted above the head, or any visible areas while in a crouching position. Covering tattoos with makeup, bandages or wearing a long-sleeved shirt under the short-sleeved standard uniform piece is not acceptable.
Must provide proof of full COVID-19 vaccination by date of training
Preferred Qualifications
Airline experience
Customer service experience in the hospitality industry
About Hawaiian Airlines
Hawaiian® has led all U.S. carriers in on-time performance for each of the past 18 years (2004-2021) as reported by the U.S. Department of Transportation and was named No. 1 U.S. airline by Condé Nast Traveler’s 2021 Readers Choice Awards. Consumer surveys by Travel + Leisure and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawaiʻi.
Now in its 93rd year of continuous service, Hawaiian is Hawaiʻi’s biggest and longest-serving airline. Hawaiian offers approximately 130 flights within the Hawaiian Islands, daily nonstop flights between Hawaiʻi and 16 U.S. gateway cities – more than any other airline – as well as service connecting Honolulu and American Samoa, Japan, South Korea, Sydney, and Tahiti. As a result of the COVID-19 pandemic, Hawaiian’s Auckland flights remain suspended.
The airline is committed to connecting people with aloha by offering complimentary meals for all guests on transpacific routes and the convenience of no change fees on Main Cabin and Premium Cabin seats. HawaiianMiles members also enjoy flexibility with miles that never expire. As Hawai‘i’s hometown airline, Hawaiian encourages guests to Travel Pono and experience the islands safely and respectfully.
Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com. Follow Hawaiian’s Twitter updates (@HawaiianAir), become a fan on Facebook (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian’s LinkedIn page.
For media inquiries, please visit Hawaiian Airlines’ online newsroom.
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