Remote Customer Service Specialist Job Vacancy in Linguava Interpreters Inc Portland, OR 97220 – Latest Jobs in Portland, OR 97220

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Company Name :
Linguava Interpreters Inc
Location : Portland, OR 97220
Position : Remote Customer Service Specialist

Job Description : Company Name: Linguava Interpreters

Title of Position: Customer Service Specialist – Scheduling Dept

Position Type: Full-Time / Hourly

Location: 12106 NE Marx St, Portland, OR 97220

(100% Remote – Monday through Friday with possible Saturday shift depending on business needs)

Founded in 2010, located in Portland, Oregon, Linguava is a full-service language service provider with an expertise in comprehensive, responsive, and high-quality language access for patients, providers, families and coordinated care organizations.

As our Customer Service Specialist in the Scheduling Department, we are looking for a person with several key administrative skills including efficient time management, attention to detail, and outstanding customer service skills.

The Customer Service Specialist must possess the following skills and attributes:

2 years of experience in customer service
2 years of experience working in a fast-paced office environment
Exceptional data entry & accuracy skills
Professional verbal & written communication skills
Organized & motivated with excellent follow-through, multi-tasking, and problem-solving skills
Proficiency in MS Office applications
Ability to work independently while remaining an effective and efficient member of cross-functional teams
Ability to analyze problems and develop processes to alleviate problems

What You Will Do – Essential Responsibilities:

Handling and resolving email requests from clients and interpreter related to scheduling, as the first point of contact.
Assisting in answering clients/interpreters calls, when needed.
Efficiently input data & maintain accurate database information.
Other duties and responsibilities as requested by leads, Assistant Manager, or Scheduling Manager.

Benefits Include:

100% Company Paid Employee Only Medical, Dental, Vision, Life, AD&D, and Long-Term Disability
Paid Time Off
Paid Holidays, plus one floating holiday
Paid VTO (Volunteer Time Off)
Professional Development Funds
401k with Company Match

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