Patient Services Associate Job Vacancy in University of Michigan Ann Arbor, MI 48109 – Latest Jobs in Ann Arbor, MI 48109

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Company Name : University of Michigan
Location : Ann Arbor, MI 48109
Position : Patient Services Associate

Job Description : How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
Mission Statement
MDentistry: advancing health through education, service, research and discovery.
MDentistry Core Values: Compassion, Leadership, Excellence, Responsibility, Trust, Creativity, and Inclusion
The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future. The University of Michigan is committed to foster learning, creativity and productivity, and to support the vigorous exchange of ideas and information, not only in the classroom but in the workplace by: -Creating a work environment in which people treat each other with respect and dignity, regardless of roles, responsibilities or differences. -Providing support, direction and resources enabling us to accomplish the responsibilities of our jobs and to reach the goals that are set for professional and personal growth.
Responsibilities*
Scheduling and RegistrationMay schedule appointments in clinic as appropriate.Determine existence of previous registration and assure data is registered accurately.With each patient visit obtain and verify insurance and financial information using appropriate systems of verification.
Billing and CollectionsComplete financial documents including type of visit, reason for service, charge for service and diagnostic code.Collect cash and credit card payments form patients using established guidelines to determine patient pay portion, insurance portion of professional courtesy as assigned.Run, review and work various production reports as required to review productivity, correct problems.Provide information to patient regarding billing procedures and insurance benefits.Reconcile clinic cash collections daily.Develop and maintain an audit trail of data entry by working daily reports.
Customer ServiceDirect visitors and patients appropriately.Triage calls within established guidelines for immediate attention for patient payments, directions, and scheduling information.Actively work with team members, staff, student providers and faculty on training issues and appropriate procedures to be followed.Display excellent customer services and attitude towards patients, students, faculty and staff.
Required Qualifications*
Experience in a medical or dental healthcare environment. Experience in entering patient information in an electronic health information system. Demonstrate cashiering and reconciling daily receipts experience. Provide excellent customer service and be able to respond to patient concerns in a professional manner. Excellent communication skills. Excellent punctuality and attendance record. Excellent organizational skills. Excellent attention to detail. Excellent ability to multitask.
Desired Qualifications*
Knowledge of medical/dental data entry for billing purposes. Knowledge of Medicaid policies and procedures. Axium software experience. Familiar with School of Dentistry procedures and policies.
Work Locations
This position is for the School of Dentistry located at 1011 N. University Ave.
Background Screening
The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks will be performed in compliance with the Fair Credit Reporting Act.
Application Deadline
Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.
U-M COVID-19 Vaccination Policy
COVID-19 vaccinations, including boosters when eligible, are required for all University of Michigan students, faculty and staff across all campuses, including Michigan Medicine. This includes those working remotely. More information on this new policy is available on the Campus Blueprint website or the UM-Dearborn and UM-Flint websites.
Job Opening ID
213919
Working Title
Patient Services Associate
Job Title
Patient Services Associate
Work Location
Ann Arbor Campus
Ann Arbor, MI
Full/Part Time
Full-Time
Regular/Temporary
Regular
FLSA Status
Nonexempt
Organizational Group
School Dentistry
Department
DENT Dental Business Office
Posting Begin/End Date
3/18/2022 – 3/28/2022
Salary
$35,000.00 – $39,000.00
Career Interest
Healthcare Admin & Support

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