Customer Service Representative Job Vacancy in Hagerty Michigan – Latest Jobs in Michigan
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Company Name : Hagerty
Location : Michigan
Position : Customer Service Representative
Job Description : Hagerty is looking for team members to take our member experience to the next level. Hagerty’s Member Service Center plays a vital role in our success as a company. Once you join our team, you’re one of us, an Automotive Enthusiast Advisor . The perfect Automotive Enthusiast Advisor aspires to be a fantastic advocate for our members, delivers superior service and embraces our purpose and mission to Save Driving.
Ready to get in the driver’s seat? Join us!
What You’ll Do
Promote and sell Hagerty products and services to members and partners
Service existing policies and membership needs in a professional and timely manner
Prepare accurate and complete documentation to support member activities
Assist collector car enthusiasts and partners through billing, service and sales needs as required
Help members and partners navigate our website and self-service options
Learn the fundamentals of hospitality at Hagerty to create and provide a world class experience for our members
This Might Describe You
Demonstrated ability to deliver a high level of customer service
Self-starter who is comfortable taking initiative
Strong sense of urgency
Exceptional communication skills
People person (& passion for helping others)
Ability to learn and adapt quickly (you have a unique ability to think on your feet)
Frequently collaborates with leaders on strengths and areas of opportunity
Strong problem-solving skills
Ability to multitask and prioritize
Effective and efficient use of computer applications including MS Office products
Ability to efficiently deal with a large volume of telephone business while maintaining a professional demeanor
Bilingual in English and French is eligible for additional compensation
Valid Driver’s License/Government Issued ID Card
High school equivalency certification
Other things to note
This role is open to Michigan residents. It can be worked remotely.
The hours for this position will be 8-hour shifts that vary throughout our business hours. Our regular business hours are (all EDT) Monday through Friday, 8:00 a.m. to 8:00 p.m., Saturdays 8:30 a.m. to 4:30 p.m. and Sundays 12:00 p.m. to 4:00 p.m.
Say hello to Hagerty
Hagerty is an automotive enthusiast brand and the world’s largest membership organization. Along with being a best-in-class provider of specialty insurance for enthusiasts, Hagerty is also home to DriveShare®, the Hagerty Drivers Foundation, Garage + Social, Hagerty Drivers Club, MotorsportReg and so much more. Committed to saving driving for future generations, each and every thing Hagerty does is dedicated to the love of the automobile.
Hagerty is a rapidly growing company that values a winning culture, provides meaningful work and invests in our team member’s future.
At Hagerty, we share the road. We are an inclusive automotive community where all are welcomed, valued and belong regardless of race, gender, age, or car preference. We are united by our shared passion for driving, our commitment to preserve car culture for future generations and our desire to make a positive impact in the world.
Learn more about our comprehensive benefits and the perks that set us apart.
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If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!
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