Housekeeping Manager Job Vacancy in The Wilderness Club Eureka, MT 59917 – Latest Jobs in Eureka, MT 59917
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Company Name : The Wilderness Club
Location : Eureka, MT 59917
Position : Housekeeping Manager
Job Description : The Wilderness Club is excited to announce an exceptional career opportunity of Housekeeping Manager. Qualified candidates thrive in a hospitality environment and are highly focused on providing superior service for our members and guests.
Who You Are:
Are you ready? Have you prepared yourself and your career to be a part of a successful organization that truly operates in a FUN and HOSPITABLE environment? The Wilderness Club Montana is now hiring an enthusiastic leader who enjoys working in an environment with a high level of RESPECT between coworkers, members and guests. This is your chance to build COMRADERY with our membership, and use your intrapersonal skills to give the highest level of service possible, in an environment of INTEGRITY and HONESTY. We pride ourselves on providing a safe, fun and exciting work-place. Joining our team is truly a unique opportunity to learn, develop skills, share knowledge and grow.
The Housekeeping Manager will inspire and demonstrate the inclusive and stylized culture that allows the team to consistently exceed member and guest experiences through successful housekeeping operations. The Manager needs to be communicative, organized, and personable. They are a true professional who can deliver an exceptional experience to guests and staff alike. They are meticulous when it comes to cleanliness, organization, attention to detail, communication, and timelines. They will do anything for a member or coworker and they take pride in delivering a world-class occasion each and every day.
Where You Work:
Welcome to The Wilderness Club Montana a uniquely distinct full service mountain retreat that spans 550 acres in Eureka, Montana where only the best food, finest cocktails and superior service is delivered among a championship golf course, lakeside beach, a water park, horse park, luxury cabins and cottages, and state of the art wellness center. Joining our team not only provides you with unparalleled career opportunities, but it is also the place where you will connect and be surrounded by other talented hospitality professionals like yourself, working together to create a memorable experience for our members and their guests. The atmosphere is refined, the music is lively, and the comradery is personal – there’s nowhere else you’d rather be.
Employment Benefits:
Up to 12 months use of fully equipped AirStream located on the property
Quarterly performance bonus available, up to $2,000/year
$1,000 signing bonus
Referral bonus for new hires ($400 after 90 days of employment)
Gift card appreciation program
Annual associate of the year (AOY) award/gift and banquet
Associate of the quarter (AOQ) award and gift
Quarterly associate offsite “parties” and presentation of the AOQ
Limited use of the club, with guests (up to 4 people total), per GM approval
Complimentary meals, when working
10 days of Paid Time Off (PTO) per Troon handbook
Paid day off for birthday
Health/dental/vision/life insurance available, per Troon handbook
401K retirement plan, with matching, per Troon handbook
What You Do:
Organizes and prioritizes scheduling and routing of staff based on occupancy, arrivals, and departures in order to have product guest ready at established check-in time
Maintains log of room entry key cards, pagers, and radios
Maintains payroll and productivity reports to monitor labor expense. Reviews two-week payroll report
Communicates with associates via radio to facilitate changes/modifications in work assignment and fulfill guest needs
Inputs unit readiness status in the lodging system and communicate with the front desk to update on status, and special requests
Coordinates activities with outside vendors such as fire wood delivery, snow removal, carpet cleaning, and pest control service
Coordinates with Banquet and Set Up departments the placement and removal of equipment in units
Performs various clerical duties such as report distribution, filing, run nightly backup report, completion of various forms, distribution of paychecks, etc.
Manages the laundry department on identifying linen needs
Incorporates safe work practices in job performance
Regular and reliable attendance
Performs other duties as required
Education/Experience:
Certificate from college, technical school or accredited facility; or three to six months related experience and/or training; or equivalent combination and experience.
Job Knowledge, Skill, and Ability Preferences:
Ability to read and speak English is required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English)
Demonstrates Leadership ability including skills to communicate and express ideas and directives clearly to associates
Strong problem analysis and problem resolution skills
Strong multi-tasking, organizational and time management skills to ensure a quick response to member and guest needs.
High level of active listening skills and strong member/guest service skills which includes the ability to resolve issues/complaints with tact and diplomacy
Strong written and verbal communication skills
Strong leadership and people management skills
Professional and courteous demeanor
Ability to create high performance teams and to be an effective team player
Demonstrate a consistent commitment to company values
Perform with a focus on individual and team advancement
Computer proficiency in Microsoft products such as Word, Excel, PowerPoint, Outlook
Ability to maintain effective financial accountability to the company and to the ownership
Exceptional personal hygiene and positive representation of the organization to Troon associates, members, guests and vendors
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