Office Specialist Job Vacancy in Department of Human Services Brookings, OR – Latest Jobs in Brookings, OR

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Full Details :
Company Name : Department of Human Services
Location : Brookings, OR
Position : Office Specialist

Job Description : Initial Posting Date:
03/07/2022
Application Deadline:
03/21/2022
Agency:
Department of Human Services
Salary Range:
$2,723 – $3,951
Position Type:
Employee
Position Title:
Office Specialist 2 (Brookings)
Job Description:
Office Specialist 2 / REQ-89604
Aging and People with Disabilities
Brookings office
We want you to join our team!
Do you want the opportunity to help match the needs of people in the community with available federal, state and local programs or other resources to meet those needs? Do you want to be part of a diverse workforce that collaborates and learns from each other to improve services that support children, families and communities? Then, we want to hear from you!
Aging and People with Disabilities (APD), part of the Oregon Department of Human Services , is currently looking for ONE permanent, full-time, dedicated and compassionate individual to provide services as an Office Specialist 2 .
OUR AGENCY MISSION
“To help Oregonians in their own communities achieve well-being and independence through opportunities that protect, empower, respect choice and preserve dignity.”
ABOUT THE PROGRAM
WHAT YOU WILL BE DOING
In this position you will provide general clerical, technical and other supportive duties in support of the local Aging and People with Disabilities offices composed of eligibility workers, case managers, supervisors. These efforts enable staff to achieve the Agency’s mission.
Job related decisions are made concerning: planning and prioritizing own work, determining appropriate formats for creating various documents, how (and what) to respond to a variety of inquiries, and when to involve a supervisor when presented with situations exceeding employee’s capacity to respond appropriately.
Major duties include, but are not limited to:
Coordinator for homecare worker payments
Repetitive data input to generate, revise and/or pay homecare worker vouchers. Resolve payment discrepancies and other voucher issues. Maintain and monitor homecare worker message phone line, respond to inquiries and follow up on requests for duplicate vouchers, etc. Work closely with homecare workers, case managers and case aide to ensure accurate and prompt homecare worker payments. Maintain and data entry to various logs and/or spreadsheets.
Point of Entry.
Provide quality customer service over the phone and to visitors in the office. Screen and determine who the person needs to see and if they are not sure, help determine who can best help them. Assist people as appropriate, i.e. if they need a copy made of a document to leave for their worker, the person in this position should make the copy and route to the worker. Front-end scanning, Setting tasks, Scheduling appointments and adjusting the schedule as needed. Responsible for/receipts all monies received, including pay-ins, license applications, returned checks and cash. Issues and accounts for EBT cards. Schedule appointments for renewal of benefits. Distributes incoming state mail and maintains PO/State returned check log. Recognizes when an emergency might exist and routes calls to a supervisor if worker is not available.
WORKING CONDITIONS
Office environment with daily use of personal computer. With regular face-to face contact with customers who may be frustrated, disoriented, or hostile persons and exposure to a variety of physical and sensory situations, i.e. people who smoke and wear fragrances. Workers may have exposure to infections and diseases. Employee may be required to use a state vehicle to conduct business; must have a valid driver’s license and acceptable driving record or be able to provide a suitable alternate method of transportation. This position requires the ability to work as part of a team and on multiple tasks simultaneously, sometimes within short time frames.
WHAT’S IN IT FOR YOU
When you join the Department of Human Services, you join a community of nearly 10,000 employees dedicated to Oregon’s most vulnerable population. Career growth and development is encouraged through ample training and committee participation opportunities. The State of Oregon offers excellent benefits, including low-cost, high-coverage health insurance , generous time-off, and a competitive retirement plan .
THIS IS WHAT YOU NEED TO QUALIFY:
Two years of general clerical experience, one year of which included typing, word processing, or other experience generating documents. OR
An Associate degree, OR
Graduation from a private school of business with a certificate AND one year of general clerical experience.
**A current resume AND/OR an updated Workday application is required to determine if minimum qualifications are met . You must clearly show how you meet the minimum qualifications listed in this posting .
The State of Oregon is requiring all executive branch employees to complete their COVID-19 vaccination series by October 18, 2021 unless the employee receives a medical or religious exception. New employees must submit vaccination documentation or be approved for an exception by October 18, 2021. For more information, visit our policy listed here .
Essential Attributes:
Experience working in an office setting directly with customers who are socio-economically disadvantaged and may be culturally diverse.
Experience accurately maintaining financial logs, working with facts and figures, receipting money.
Proficient at using Microsoft Office products, i.e. Word, Excel, Outlook.
Successful candidates for this position will be subject to a computerized criminal history and abuse check. Adverse background information will be reviewed and could result in withdrawal of a conditional job offer or termination of employment.
HOW TO APPLY
External Applicants: Click on the “Apply” button and submit your application. View this video for help.
Internal Applicants (this includes Current State of Oregon employees): Apply via your employee Workday account. View this job aid for help.
GET NOTICED
Your candidate profile, cover letter, and resume are the perfect opportunity to highlight your interest in the position and showcase the amazing skills and experience, making you the best candidate for the position. The work experience and/or education section of your application must clearly demonstrate how you meet all the minimum and the skills listed above. For additional tips, please visit the Oregon Job Opportunities page, Resources for Job Seekers .
SPECIAL INFORMATION:
To receive Veterans’ Preference, you must complete the required Task that will be sent to you through Workday and will be located under your account profile. This Task will prompt you to attach the appropriate documentation for your Veterans’ Preference point selection. For questions about documentation, please visit: Veterans Resources or call the Oregon department of Veterans’ Affairs at: 1-800-692-9666.
Applicants must be authorized to work in the United States. Applicants who require VISA sponsorship will not be considered at this time.
This position is represented by the Service Employees International Union (SEIU). Note: this recruitment may be used to fill future vacancies.
For questions about the job duties or application process, please contact JENNIFER.M.MOISA@dhsoha.state.or.us . Please be sure to include the job requisition number.
If you need an accommodation under the Americans with Disabilities Act (ADA) to participate in the application or selection process, please contact our ADA Office at ADA.DHS@dhsoha.state.or.us
Have questions about Workday, and want some tips on understanding the state application process? Check out this link: https://www.oregon.gov/jobs/Pages/support.aspx
ODHS commits to inclusive excellence by advancing equity and diversity in all that we do. We are an affirmative Action/Equal Opportunity employer and encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA+ community members, and others to help us achieve our vision of a diverse and inclusive community.

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