Front Desk Agent – Part Time Job Vacancy in Quality Inn & Suites- 5585 Ambler Dr Mississauga Mississauga, ON – Latest Jobs in Mississauga, ON

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Company Name : Quality Inn & Suites- 5585 Ambler Dr Mississauga
Location : Mississauga, ON
Position : Front Desk Agent – Part Time

Job Description : Front Desk Agent :Ensures guest satisfaction and revenue optimization through check-in, check out, and attentive coordination of hotel services for the guest.Primary Responsibilities: Includes, but is not necessarily limited to the following:Responsible for completing the audit process for the hotel in an accurate and timely mannerRegisters guests into the hotel in a prompt and courteous manner using up-selling techniques to maximize room rates; prepares for group check-in, becomes informed of events/ functions in the hotel during the shift.Checks guests out of the hotel; processes customer payments according to established policies and procedures.Responds to guest requests promptly; promotes hotel services, facilities, and outlets; provides guests with information such as local attractions and directions to increase satisfaction.Resolves minor guest complaints to the satisfaction of the customer; informs the Manager on Duty about major problems, complaints, and disturbances in an effective and timely mannerBooks guest reservations or coordinates with reservation center.Handles departmental accounting of monies, receipts, guest accounts, and other forms of credit; posts all charges; completes cashier’s report, prepares deposit, and counts cashier bank.Presents a professional image at all times through appearance and dressProvides courteous, efficient telephone service to guests and the public; accurately records messages and promptly notifies guests or hotel employees.Provides wake-up calls to guest rooms.Maintains an accurate listing with the current status of all registered guests.Records incoming packages, mail, or faxes and promptly notifies guests or internal department personnelActs as central communications point during emergency situations by having a thorough knowledge of safety and security proceduresOperates in-house Radio system as well as base communications with Housekeeping and Maintenance departments.Follows company policies and procedures at all timesJob Types: Part-time, PermanentExperience:Hotel customer service: 1 year (Required)Education:Secondary School (Required)Location:Toronto, Ontario (Required)Language:English (Required)Job Type: Full-timeSalary: $16.9 per hourJob Types: Full-time, Part-time, PermanentSalary: $16.90 per hourSchedule:8 hour shiftAbility to commute/relocate:Mississauga, ON: reliably commute or plan to relocate before starting work (preferred)Experience:Hotel experience: 1 year (preferred)Shift availability:Overnight Shift (required)Night Shift (preferred)Day Shift (preferred)

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