CIB – Static Data & Projects – Team Leader Job Vacancy in JPMorgan Chase Bank, N.A. Bengaluru, Karnataka – Updated today
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Company Name : JPMorgan Chase Bank, N.A.
Location : Bengaluru, Karnataka
Position :
Job Description : M anage assigned projects on behalf of the GFM operations team, ensuring full adherence to Project Office guidelines, and provide regular status updates to both the GFM Management team and all of the GFM Ops team globally.
Undertake the analysis of major projects, working with the project sponsor and operations managers to ensure all relevant requirements are captured.
Work with the Operations team to ensure appropriate SME’s are involved; ensuring full documentation & training materials are provided prior to implementation.
Ensure that the appropriate methodology and the necessary level of control is applied throughout the project life cycle; this includes maintenance of key project documentation and obtaining the appropriate sign offs at key stages of the project
Ensure the principle project requirements are understood, and that the appropriate Terms of Reference or Project charter document is produced, reviewed and agreed with Sponsor
Ensure all project roles & responsibilities are agreed and confirmed with the individuals concerned, including gaining appropriate management approval of staffs involvement
To engage key individuals and facilitate their involvement & contribution to the project
To ensure the most effective and appropriate solution is identified, ensuring all impacts critical to the success of the project have been assessed, namely:-
Impact on Operations
Identification of risk issues
UAT and system requirements if applicable
Interdependencies – impact on other teams
Identification of potential $ saves for department
To co-ordinate and monitor progress throughout the project, ensuring maintenance of all project documentation & project tracker
Ensure all operational changes are clearly documented and procedures updated – update of operating procedures prior to implementation
Ensure all training aspects aligned with project are documented and all staff appropriately trained to support operational changes, liaising with Operations Line managers as required
Ensure Operations management are aware and involved in the prioritisation process of new project requests and resolution of p roject conflicts should they arise
Ensure the accurate INPUT / VERIFICATION / DELETION /MODIFY of all Static Data functions as per the Lob’s / UAT / AD required specifications within the accepted timeframes as outlined in the SLA.
Understanding of day to day workload distribution and ensuring that all controls are completed within the SLA
Work with technical support groups, UAT and LoB’s to set up, configure and maintain all appropriate Static Data tables and devices within GFM Messaging platforms.
Ensure all change requests are managed in accordance with change controls process and ensure that all follow ups are conducted
Ability to resolve operational problems, liaising with GFM AD as required and escalating in accordance with established standards and operating procedures.
Understand and adhere to procedures laid out in the GFM SOP’s-Review SOP’s and raise discrepancies prior to attesting to them.
Mailbox maintenance, responding to and resolving client queries via e-mail or telephone in a timely manner and escalation of complex enquiries for further guidance or investigation.
Competent knowledge of the GFM systems and infrastructure
Competent knowledge of the GFM Incident Management and escalation process
COMPETENCY
BEHAVIOURAL:
Model
Accountability & Responsibility
Competent
Adaptability
Competent
Analytical
Competent
Building Effective Work teams
Competent
Business awareness
Competent
Coaching & Training
Competent
Change Management
Competent
Communication (Verbal and Written)
Competent
Creating Effective Partnerships
Competent
Customer Focus
Competent
Decision Making
Competent
Delegation
Competent
Leadership
Competent
Managing time effectively
Competent
Managing Innovation & Change
Competent
Organizational
Competent
Prioritising & Planning
Competent
Problem Solving
Competent
Quality Orientation
Competent
Self Confidence
Competent
Self Development
Competent
Self Motivation
Competent
Teamwork
Competent
PERFORMANCE:
Productivity
Competent
Objectives
Competent
Quality
Competent
KNOWLEDGE:
BUSINESS KNOWLEDGE
Competent
HR POLICIES & PROCEDURES
Competent
Alteryx
Competent
Tableau
Competent
SQL
Competent
PC KNOWLEDGE
Competent
PROCESSING PLATFORM
Competent
PRODUCTS SUPPORTED
Competent
RISK CONTROL & COMPLIANCE
Competent
PRODUCTION
Competent
TREASURY SERVICES SPECIFIC
Competent
TECHNICAL Dependant on role:
Issue Management/Resolution
Competent
KPI Management
Competent
System Infrastructure
Competent
Project Management
Competent
Project Status Communication
Competent
Implementation Success
Expert
Timeline Management
Competent
Project Risk Management
Competent
Data/Requirement Gathering
Competent
Data Analysis (Trends, Size of Effort, Benefits, etc)
Competent
User Documentation
Competent
Presentation Skills
Competent
Process Mgmt/Improvement
Competent
Production Knowledge
Competent
Key Admin Knowledge
Competent
User Admin Knowledge
Competent
Static Data Knowledge
Competent
KEY: D: DEVELOPING, C: COMPETENT, E: EXPERT
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
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