CIB – Static Data & Projects – Team Leader Job Vacancy in JPMorgan Chase Bank, N.A. Bengaluru, Karnataka – Updated today

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Full Details :
Company Name :
JPMorgan Chase Bank, N.A.
Location : Bengaluru, Karnataka
Position :

Job Description : M anage assigned projects on behalf of the GFM operations team, ensuring full adherence to Project Office guidelines, and provide regular status updates to both the GFM Management team and all of the GFM Ops team globally.
Undertake the analysis of major projects, working with the project sponsor and operations managers to ensure all relevant requirements are captured.
Work with the Operations team to ensure appropriate SME’s are involved; ensuring full documentation & training materials are provided prior to implementation.
Ensure that the appropriate methodology and the necessary level of control is applied throughout the project life cycle; this includes maintenance of key project documentation and obtaining the appropriate sign offs at key stages of the project
Ensure the principle project requirements are understood, and that the appropriate Terms of Reference or Project charter document is produced, reviewed and agreed with Sponsor
Ensure all project roles & responsibilities are agreed and confirmed with the individuals concerned, including gaining appropriate management approval of staffs involvement
To engage key individuals and facilitate their involvement & contribution to the project
To ensure the most effective and appropriate solution is identified, ensuring all impacts critical to the success of the project have been assessed, namely:-
Impact on Operations
Identification of risk issues
UAT and system requirements if applicable
Interdependencies – impact on other teams
Identification of potential $ saves for department
To co-ordinate and monitor progress throughout the project, ensuring maintenance of all project documentation & project tracker
Ensure all operational changes are clearly documented and procedures updated – update of operating procedures prior to implementation
Ensure all training aspects aligned with project are documented and all staff appropriately trained to support operational changes, liaising with Operations Line managers as required
Ensure Operations management are aware and involved in the prioritisation process of new project requests and resolution of p roject conflicts should they arise

Ensure the accurate INPUT / VERIFICATION / DELETION /MODIFY of all Static Data functions as per the Lob’s / UAT / AD required specifications within the accepted timeframes as outlined in the SLA.
Understanding of day to day workload distribution and ensuring that all controls are completed within the SLA
Work with technical support groups, UAT and LoB’s to set up, configure and maintain all appropriate Static Data tables and devices within GFM Messaging platforms.
Ensure all change requests are managed in accordance with change controls process and ensure that all follow ups are conducted
Ability to resolve operational problems, liaising with GFM AD as required and escalating in accordance with established standards and operating procedures.
Understand and adhere to procedures laid out in the GFM SOP’s-Review SOP’s and raise discrepancies prior to attesting to them.
Mailbox maintenance, responding to and resolving client queries via e-mail or telephone in a timely manner and escalation of complex enquiries for further guidance or investigation.
Competent knowledge of the GFM systems and infrastructure

Competent knowledge of the GFM Incident Management and escalation process
COMPETENCY

BEHAVIOURAL:
Model
Accountability & Responsibility

Competent

Adaptability

Competent

Analytical

Competent

Building Effective Work teams

Competent

Business awareness

Competent

Coaching & Training

Competent

Change Management

Competent

Communication (Verbal and Written)

Competent

Creating Effective Partnerships

Competent

Customer Focus

Competent

Decision Making

Competent

Delegation

Competent

Leadership

Competent

Managing time effectively

Competent

Managing Innovation & Change

Competent

Organizational

Competent

Prioritising & Planning

Competent

Problem Solving

Competent

Quality Orientation

Competent

Self Confidence

Competent

Self Development

Competent

Self Motivation

Competent

Teamwork

Competent
PERFORMANCE:
Productivity

Competent

Objectives

Competent

Quality

Competent
KNOWLEDGE:
BUSINESS KNOWLEDGE

Competent

HR POLICIES & PROCEDURES

Competent

Alteryx

Competent

Tableau

Competent

SQL

Competent

PC KNOWLEDGE

Competent

PROCESSING PLATFORM

Competent

PRODUCTS SUPPORTED

Competent

RISK CONTROL & COMPLIANCE

Competent

PRODUCTION

Competent

TREASURY SERVICES SPECIFIC

Competent
TECHNICAL Dependant on role:
Issue Management/Resolution

Competent

KPI Management

Competent

System Infrastructure

Competent

Project Management

Competent

Project Status Communication

Competent

Implementation Success

Expert

Timeline Management

Competent

Project Risk Management

Competent

Data/Requirement Gathering

Competent

Data Analysis (Trends, Size of Effort, Benefits, etc)

Competent

User Documentation

Competent

Presentation Skills

Competent

Process Mgmt/Improvement

Competent

Production Knowledge

Competent

Key Admin Knowledge

Competent

User Admin Knowledge

Competent

Static Data Knowledge

Competent
KEY: D: DEVELOPING, C: COMPETENT, E: EXPERT
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

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