Weekend Control Room Operative Job Vacancy in APCOA PARKING (UK) LTD. Wigan WN1 – Updated today
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Full Details :
Company Name : APCOA PARKING (UK) LTD.
Location : Wigan WN1
Position :
Job Description : The Role
The Role
As a market leader in the Parking industry, we pride ourselves on offering tailor-made solutions to our clients. We have award-winning learning and development teams. Our Human Resources department coordinates our Investment in People strategy in which we currently hold Gold status, putting APCOA Parking Services within the top 1% of UK companies.
We are looking for highly customer-focused individuals to join our existing Customer Service Team in Wigan. As a Control Room Operative, you will provide professional and helpful responses to customers whilst maintaining the highest service standards.
What you’ll do
• Take inbound telephone calls
Respond to email enquiries Take intercom calls Ensure the accuracy of information provided is paramount Certify accuracy and a high attention to detail
What you’ll bring
• Excellent customer services skills
Effective listening to build rapport with our customers Be able to respond to enquiries in a professional manner Excellent written and verbal communication skills Ability to absorb new information Ability to multitask and adapt Able to work with minimum supervision Experience of working in the parking industry is desirable but not essential Full accredited training will be provided to all successful candidates
What we’ll offer you
£8.91 hourly rate 24 hours per week (Saturday & Sunday 8:00–20:00) Employee of the month award scheme Pension Scheme Employee Discount Training and Development
Must be 18 or over to apply
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.
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