Deputy Manager – R2R Service Delivery Job Vacancy in IBM Bengaluru, Karnataka – Updated today

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Full Details :
Company Name : IBM
Location : Bengaluru, Karnataka
Position :

Job Description : Introduction
The Finance & Admin Business Analyst is essential to the ongoing profitable operations for one of the most globally recognized and respected companies in the world. By overseeing our financial activities, you will enable IBM to continue to bring to market ground-breaking innovations such as Artificial Intelligence, Cognitive Solutions, Cloud Infrastructure, and Blockchain technologies, to name a few.

Your Role and Responsibilities
As Deputy Manager, you will Lead Finance and Accounting client in media research industry and handle Finance and Accounting operations across towers as the Global Operations Manager for R2R.

Responsibilities:
You will focus on Reporting, General Ledger Entries, Intercompany Reconciliation globally
Manage client engagements / contracts across geographies – Operations support for establishing processes, metrics identifications and reporting
Responsible for managing relationships with customers at the senior management level and ensure customer happiness
Demonstrate Thought leadership on brining value to the client – technology and analytics
Build and maintain robust tracking mechanism for key indicators of the operations to support decision-making
Responsible for tracking and driving all process parameters ‘critical to quality’ for process delivery
Run career development activities for team members, team leaders and managers, including performance management, feedback and training
Ensure adequate mentorship and training of team members to ensure process objectives and Customer requirements are met
Handle and ensure overall F&A delivery for various global regions.
Drive transformation projects
Manage account reconciliation process and drive policy adherence along with implementation of tools and usage
Responsible to drive productivity and efficiency per contractual requirement
Ensure adherence to control and compliance policies and procedures
Lead operational and governance calls with client and IBM internal Partners
Ensure Service Level Agreement (SLA) management and Issue protocol
Engage and effectively be responsible for the team through regular appraisals, connect and issue resolution
Build backup and cross training plans and ensure they are implemented and revisited regularly

Required Technical and Professional Expertise

Minimum 10 years’ experience in Finance and Administration Delivery
Proven experience in handling across all aspects of Record to report
Ability to interact and lead multiple customers across the globe and handle issues
Experience to continuously look for opportunities to improve metrics and the validation of the data
Proven analytical and numerical ability
Validated presentation and interpersonal skills with flexibility in work hours

Preferred Technical and Professional Expertise

Strategic thought leadership in designing future state delivery and strategies for attaining them
Understands future employee, industry and Finance and Administration (F&A) trends and applies this understanding to develop solutions to create a high-performance culture
You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with latest marketing trends
Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
Intuitive individual with an ability to manage change and proven time management
Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
Up-to-date technical knowledge by attending educational workshops, reviewing publications

About Business Unit
IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world’s economy. IBM Services partners with the world’s leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.

Your Life @ IBM
Are you craving to learn more? Prepared to solve some of the world’s most unique challenges? And ready to shape the future for millions of people? If so, then it’s time to join us, express your individuality, unleash your curiosity and discover new possibilities.

Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change – to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.

It’s time to define your career.

About IBM
IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location Statement
When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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