Claims Advisor Job Vacancy in Suncorp Group Sydney Inner Suburbs NSW – Updated today

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Full Details :
Company Name :
Suncorp Group
Location : Sydney Inner Suburbs NSW
Position :

Job Description : The Role

We are looking for customer focused professionals to join our Workers Compensation team in Sydney on a 12-month contract.

This opportunity will see you manage a portfolio of workers compensation claims, ensuring our injured customers are well supported and receive the relevant treatment and rehabilitation needed whilst ensuring claims are processed as efficiently as possible.

Key Responsibilities

Manage a portfolio of Personal Injury Claims
Accurately review and assess claims on behalf of iCare ensuring injured workers received their correct entitlements
Clear and concise communication with all stakeholders
Manage workflow to ensure that all activities are completed within applicable timeframes
Proactively collaborate with internal support and external stakeholders to ensure proactive Case Management
Provide an excellent level of customer service to the legislative authority, employers, and injured workers through compliance with legislation, timely response times and efficiency in processing

Skills & Experience
Strong team player with a proven track record of providing excellent customer service
Exceptional listening and communication skills in a high-volume work environment
Strong analytical or Quality Assurance focus
Ability to demonstrate compassion and empathy for the customer
Proven ability to build rapport with customers and key partners
Ability to interpret complex information and respond by developing appropriate actions
High standard of written and verbal communication skills
Allied Health experience would be highly regarded but not essential

Our Benefits

Great company discounts and benefits – up to 25% off insurance products & staff banking offers
Flex days per year on top of annual and personal leave
Access to a Discounts App where you can purchase a range of discounted eGift Cards (Including Woolworths, Coles and more) and receive cashback offers
Extensive reward and recognition programs
Training and development to further your career in a broad range of pathways
Give to charities close to your heart through payroll giving and gift matching
Find our full list of employee benefits here – Employee benefits | Suncorp Group

Culture

Working within the Suncorp Network we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating an inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers. Joining Suncorp, you will be joining an organisation which cares and is proud of our achievements in being recognised for:

Money magazine’s Bank of the Year and Business Bank for the fourth consecutive year (2018-2021)
Creating our Peace of Mind Package which provides immediate financial relief for customers (2020)
Developing our Small Business COVID-19 Relief Package to support our Insurance customers (2020)
Member of the RE100 Global Corporate Renewable Energy Initiative (2020)
Named an Inclusive Employer by the Diversity Council of Australia (2019-2020)
Employer of Choice for Gender Equality for the seventh consecutive year (2014-2020)

The health and safety of our people, customers and communities is our number one priority. This means that we require all of our new employees to be fully vaccinated against COVID-19. Please speak to us if you have any questions about this based on your individual circumstances.

If this opportunity sounds like the challenge you have been looking for please apply online today. For further information regarding this position, please contact our resourcing partner Hays Talent Solutions on 02 8226 9659.

At Suncorp we build inclusion by providing an environment where everyone is able to be themselves and feel valued, involved and respected for their perspectives and contribution.
Advertised: 22 Feb 2022 AUS Eastern Daylight Time
Applications close:

This post is listed Under  App Development
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