CRM Marketing Automation Manager Job Vacancy in Sharp & Carter Sydney NSW 2000 – Updated today
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Full Details :
Company Name : Sharp & Carter
Location : Sydney NSW 2000
Position :
Job Description : Develop & execute all CRM activities for this amazing Sports & Ent Tech Brand
Drive world class CRM programs | Email | SMS | Push notifications | In-App
Fun team culture | World’s coolest content | $120-$150k base + super + bonus +
Develop & execute all CRM activities for this amazing Sports & Entertainment Tech Brand
Drive world class CRM programs | Email | SMS | Push notifications | In-App
Fun team culture | World’s coolest content | $120-$150k base + super + bonus +
About the Role
Reporting to the Head of Loyalty and Automation, this is a unique role where you can truly shape and bring their entire CRM to life by creating an amazing CX. Your objective; use your curiosity, skill and experience to bring to life a new CX journey for customers by developing a total new roadmap and workflow for both existing and new customers… and how/when/and via what channel they speak to their customers. You will work across end to end Customer Experience & Journeys, Social Strategies, CRM and Loyalty programs. You will build, develop and nurture these programs ensuring the are 100% customer centric. This is wonderful opportunity to make their loyal customers love them even more working across some of the coolest content on the planet!
Duties
Develop and execute the CRM Strategy across email, SMS, Push Notifications and In-app messaging
Define CRM objectives and roadmap to deliver the CRM strategies in line with key marketing and commercial objectives
Analyse data and customer activity maximising commercial opportunities and highlight key areas for review, analysis and improvements
Prepare regular reports in order to assess performance against business goals – you are obsessed with continuous improvement with a test and learn methodology tweaking campaigns as required
Lead and mentor a CRM Executive, be a role model and set the standards of excellence and support their professional development
This is also a future leadership position where you will get the opportunity to build out the CRM Marketing Automation team
Skills and Experience
Tertiary qualifications in relevant discipline
Minimum 7-12 years experience in a similar commercially focused CRM role from a similar B2C industry – you could come from tech, airline, retail, loyalty, e-commerce, telco, fintech, financial services
Strong CRM and Marketing automation experience with exposure to the big CRM tech program likes SFMC, Adobe or any other respected program
Attitude – positive, collaborative, pro-active with a bias for action and great with stakeholders of all levels
Benefits
Attractive remuneration package | $120,000 – $150,000 base + super + bonus
Join one of the coolest brands on the planet
Collaborative and supportive team environment – family like culture where people are treated with respect, cared for and trusted
Genuine work/life balance and flexibility – WFH or WFO flexibility
How to Apply
Click APPLY or contact John Corrigan and email your CV to jcorrigan@sharpandcarter.com.au
This post is listed Under App Development
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