WEB APPLICATIONS ADMINISTRATOR (UCPATH) Job Vacancy in University of California Office of the President Riverside, CA 92518 – Updated today

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Company Name : University of California Office of the President
Location : Riverside, CA 92518
Position :

Job Description : Location: Riverside
Job ID: 31926
Job Posting

For UCOP internal applicants, please login to the internal candidate gateway at: Jobs at UCOP

UCPATH CENTER

At the University of California (UC), your contributions make a difference. A world leader producing Nobel and Pulitzer prize recipients with over 150 years of groundbreaking research transforming the world. Choose a career where you can leverage your knowledge, skills and aspirations to inspire and support some of the greatest minds in the world, and those who will follow in their footsteps. Working at the University of California is being part of a unique institution, and a vibrant and diverse community. At the University of California, Office of the President, we propel our mission through impactful work locally, in government centers and systemwide. We are passionate people, serving the greater good.

The University of California, one of the largest and most acclaimed institutions of higher learning in the world, is dedicated to excellence in teaching, research and public service. The University of California Office of the President is the headquarters to the 10 campuses, six academic medical centers and three national laboratories and enrolls premier students from California, the nation and the world. Learn more about the UC Office of the President

The UCPath Center is the University of California’s shared services center in Riverside, CA. The UCPath Center manages the payroll, benefits, and other human resources transactions for more than 200,000 UC employees working across ten UC campuses, five medical centers, three national labs and more. The staff at the UCPath Center work in a variety of areas including business operations, customer service, quality management, technology, training, human resources and communications. Learn more about the UCPath Center

POSITION SUMMARY

Reporting to the Senior Manager of Information Technology, the Web Applications Administrator provides support for the UCPath Online Portal which provides HR, pay, and benefit related self service capabilities to all faculty, staff and student employees at the University of California campuses, medical centers, and labs. The Web Applications Administrator will work with the UCPath Center ITSS department, UCOP IT, vendors, business users, and other key stakeholders to understand business requirements, design and deploy Portal technology, enhance the Portal experience, participate in quality assurance activities, and integrate the Portal with Salesforce, Coveo, Cloudflare, PeopleSoft HCM, Single Sign On, and other systems. The Web Applications Administrator will also support the UCPath Center’s Onbase and Sharepoint content management systems.

Responsibilities

40%

Web Application Administration and Support

Support the UCPath Online portal which is a critical application that provides HR, pay, and benefit related self service capabilities to all faculty, staff and student employees at the University of California campuses, medical centers, and labs.

Support integrations between the Drupal/InFlight technology based portal and PeopleSoft HCM, Salesforce, Cloudflare, Coveo, and single sign on.

Work closely with other application administrators, IT partners and vendors to manage the Portal as well as triage incoming support requests.

Administer and support the Hyland Onbase and Sharepoint content management systems.

Manage the configuration and system functions such as user groups and permissions, page layout and menu changes.

Ensure optimal efficiency and maintain high standards of service.

Design and implement new features and functionality.

Coordinate deployment activities with IT partners, vendors and stakeholders.

Ensure high-performance and availability.

Ensure solutions meet security requirements and service level agreements.

Support content writers and contributing groups to create and update portal content.

Troubleshoot and resolve complex issues. Prioritize, manage, and resolve support tickets.

30%

Business Systems Analysis

Analyze business requirements, and collaborate with others on the design, development, implementation, support and ongoing enhancement of the UCPath Portal, Hyland Onbase, and Sharepoint systems.

Maintain documentation such as functional designs, system architecture designs, workflow diagrams, configuration documentation, technical documentation, and job aids.

Analyze, design, develop, modify, debug, deploy complex software and scripts. Perform complex data analysis and analyze the design and use of complex data sources.

Identify, evaluate and develop complex systems, processes and procedures. Develop complex user interface designs.

Collaborate with training teams, IT partners, and business users to provide knowledge transfer on system functionally and business processes related to the UCPath Online portal and Hyland Onbase system.

Make recommendations for purchase of new solutions and services.

20%

Quality Assurance

Work with the Senior Web Applications Administrator, QA Lead, IT teams and functional users on QA activities.

Work within an agile and/or waterfall environment to identify any issues with product/testing requirements.

Assist with preparation of all prescribed quality assurance artifacts including, but not limited to, test plans and test cases.

Participate and/or review documentation and test results in all quality assurance test phases, such as requirements validation, unit, integration, user acceptance, and regression testing.

Perform quality assurance testing and report issues.

Collaborate with QA leads on automated testing.

10%

Technical Project Management and Leadership

May serve as technical lead for a project of moderate scope.

Collaborate with project managers to plan and execute project activities.

Manage vendors and collaborate with IT teams and key stakeholders to plan and execute project activities.

Provide recommendations to leadership. Effectively collaborate with business stakeholders and IT teams at all levels by leveraging excellent written and oral communication skills.

Provider knowledge transfer to other technical and functional resources on the use of new technology.

Required Qualifications

Minimum of three years administering portal and content management systems.
Experience with some of the following. Drupal, Sharepoint, Hyland Onbase, or similar content management systems PeopleSoft HCM or similar ERP system Inflight technology or similar integration solutions Monitoring tools such as New Relic or Datadog Security solutions such as Cloudflare, SSO and DUO
Thorough understanding of the Software Development Lifecycle (e.g. Requirements Analysis, Design, Development, Testing) and exposure to Agile or iterative SDLCs.
Experience building user interfaces for websites and/or web applications. Experience working with PHP, JavaScript, HTML5/XHTML, CSS or jQuery. Experience building responsive websites using Drupal CMS, HTML/HTML5, CSS/CSS3, or JavaScript/jQuery.
Comfortable working with debugging tools like IE/Chrome/Firefox Development Toolbars, Soap UI, Fiddler, etc.
Ability to convert comprehensive layout and wireframes into working HTML pages.
Works independently and as part of a team. Demonstrated problem-solving skills. Ability to learn effectively and meet deadlines.
Knowledge of the quality assurance discipline, the defect life cycle management processes, and the software commonly used for test planning and defect tracking such as JIRA. Experience in developing test plans, writing test scripts, developing use cases, overseeing testing activities, and assisting business users through User Acceptance Test processes.
Advanced knowledge of computer security tools, best practices and policies including demonstrated experience securing server-based software. Demonstrated skill at administering moderately complex security controls and configurations to computer hardware, software and networks.
Good interpersonal, leadership, communication, and problem solving skills sufficient to work with both technical and non-technical personnel at various levels in the organization. Ability to elicit and communicate technical and non-technical information in a clear and concise manner.
Preferred Qualifications

Experience with Salesforce Service Cloud.
At least two years of experience in a product manager, project management or business analyst role.
Education

Bachelor’s degree in related area and / or equivalent experience / training.

SALARY AND BENEFITS

Salary: The recommended hiring range is $92,000 – $104,600. Commensurate with experience.

Benefits: For information on the comprehensive benefits package offered by UCPath Center visit: Benefits of Working for UC

ADDITIONAL INFORMATION

This position requires occasional up to frequent non-standard and/or on-call work hours including evenings, weekends and holidays.

HOW TO APPLY

Please be prepared to attach a cover letter and resume with your application.

JOB CLOSE DATE

For first consideration, please apply by: March 14th, 2022. The position will be open until filled.

CONDITIONS OF EMPLOYMENT

Background Check Process: Successful completion of a background check is required for this critical position. Background check process at UCOP

Smoke Free Work Environment: The University of California, Office of the President, is smoke & tobacco-free as of January 1, 2014. UC Smoke & Tobacco Free Policy

August 2021 Update: The University of California has issued a policy requiring employees to be fully vaccinated against COVID -19 before physically accessing the University location or programs. Upon hire into a UCOP position, you will be provided detailed instructions on how to comply with this policy including access to the COVID vaccination at no cost. New hires to UCOP who work onsite or will come onsite for any activities at a UCOP or other UC location must comply with this policy within 8 weeks after their start date. The policy allows for employees to request approval for an exception or deferral. UC COVID-19 Vaccine Policy

EEO STATEMENT

The University of California, Office of the President, is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. EEO/AA Employer UC nondiscrimination policy.

The University of California, Office of the President, strives to make this job board accessible to any and all users. If you have comments regarding the accessibility of our website or need assistance completing the application process, please contact us at: Accessibility or email the Human Resource Department at: epost@ucop.edu

To apply, visit https://careerspub.universityofcalifornia.edu/psp/ucop/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=19&JobOpeningId=31926&PostingSeq=1jeid-df91a5c8f4fd7b4c90318c406f391a1d

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