Senior Consultant – Veeva Job Vacancy in AstraZeneca Chennai, Tamil Nadu – Updated today

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Company Name : AstraZeneca
Location : Chennai, Tamil Nadu
Position :

Job Description : JOB TITLE : SENIOR CONSULTANT
CAREER LEVEL: D1
Leverage technology to impact patients and ultimately save lives
Do you have expertise in, and passion for, information technology? Would you like to apply your expertise to impact the IT strategy in a company that follows the science and turns ideas into life changing medicines? If so, AstraZeneca might be the one for you!
ABOUT ASTRAZENECA
AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development and commercialisation of prescription medicines for some of the world’s most serious disease. But we’re more than one of the world’s leading pharmaceutical companies. At AstraZeneca we’re dedicated to being a Great Place to Work.
ABOUT OUR IT TEAM
It’s a dynamic and results-oriented environment to work in – but that’s why we like it. There are countless opportunities to learn and grow, whether that’s exploring new technologies in hackathons, or redefining the roles and work of colleagues, forever. Shape your own path, with support all the way. Diverse minds that work cross- functionally and broadly together.
ABOUT THE ROLE
Role and Responsibilities
Service Introduction
Lead the service introduction of new Capabilities in Veeva & OCE Platforms and related integration landscape from a GTC operational perspective
Help CSM on service design and rollout
Market pull demand planning with RAM on a regular basis and lead execution
Continuous improvement
Analysis and design of solutions for improvement in the system landscape
Evaluate the improvement solution with partners like Commercial SDC as applicable
Plan and implement the continuous improvements – which can be a result of trend analysis, problem management or ideation
Track and report the effort and benefits to partners
Identify and propose Shift-left opportunities to enhance customer experience
Problem Management
Proactive and Reactive Problem management in the application (s)
Provide root Cause analysis and end to end resolution
Trend Analysis of tickets and requests
Report the effort and benefit to partners
Application capacity planning and reporting
Application Performance monitoring and reporting
Service Catalogue Management
Coordination with partners like desk support, COE and AM SMEs to refine and own service catalogue
Essential Skills and experience
Experience of working in Sales & Marketing Portfolio preferably in Life Sciences Industry.
3-4 years of techno functional working experience in Astra Zeneca Commercial IT CRM – platforms/technologies like Veeva CRM, OCE, Veeva Vault, SFDC
In depth knowledge of Astra Zeneca and Commercial IT ITSM and AD processes
Desirable Skills and experience
ETL/ Integration – Informatica, MuleSoft, SNAP Logic, PL/SQL, PostgreSQL
Lean/Six Sigma certifications and experience, Knowledge of AZ Lean methodology, ITIL Certification
GOOD to have
Any professional Certifications like Salesforce/ Veeva CRM Administration/Developer
Knowledge/Certification on Veeva Vault PromoMats/Medcomms
Certifications in ETL technologies like Informatica, SNAP Logic, Mule Soft
ITIL certification, Lean / Six Sigma certification
WHY JOIN US ?
We’re a network of high-reaching self-starters who contribute to something far bigger. We enable AstraZeneca to perform at its peak by delivering premier technology and data solutions.
We’re not afraid to take ownership and run with it. Empowered with unrivalled freedom. Put simply, it’s because we make a significant impact. Everything we do matters.
SO, WHAT’S NEXT?
Are you already envisioning yourself joining our team? Good, because we’d love to hear from you! Click the link to apply and we’ll be in touch as soon as we can.
WHERE CAN I FIND OUT MORE?
Our Social Media, Follow AstraZeneca on LinkedIn https://www.linkedin.com/company/1603/
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

This post is listed Under  Technology
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