SRE, Lead Job Vacancy in Standard Chartered Chennai, Tamil Nadu – Updated today

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Full Details :
Company Name : Standard Chartered
Location : Chennai, Tamil Nadu
Position :

Job Description : Job: Technology
Primary Location: Asia-India-Chennai
Schedule: Full-time
Employee Status: Permanent
Posting Date: 20/Feb/2022, 11:29:21 PM
Unposting Date: Ongoing

About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It’s about showing how you embody our valued behaviours – do the right thing, better together and never settle – as well as our brand promise, Here for good.
We’re committed to promoting equality in the workplace and creating an inclusive and flexible culture – one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities
Strategy

Resiliency
Lead/part of SRE team to enhance application and infrastructure resiliency of service through self-healing and automated failovers – target a 99.9% up-time to customers.
Oversee the planned/unplanned disruption of production infrastructure to ensure accountability for building resilient, always-on systems.
Build resilience into the application so underlying system failures are handled gracefully and do not impact end users. Influence design/development teams to always be thinking of the rainy-day scenarios.
Efficiency
Identify opportunities to eliminate all manual and repeatable activities (toil) via tooling and automation
Reduce the number of repeat incidents by permanently fixing the underlying root cause of issues

Capacity Planning
Develop automated predictive analysis of future capacity needs and drive the proactive upgrade of service capacity well in advance
Using Standard Chartered’ s SDI (Software Defined Infrastructure) develop auto-scaling to deliver robust resilience to fluctuations in critical service demand
Continuously monitor service demand / capacity for any discrepancies or spikes

Business
Availability/Reliability
Take responsibility for meeting SLA/XLA expectations around the operability and reliability of our critical user service journeys, where our customers expect a 24×7 digital service offering. Examples of “always on” techniques to be used include caching, circuit breakers, dark and canary releases, store and service patterns and alternate user experience flows.
Lead, own, manage, monitor and optimize the reliability and health of all environments
Design, code, implement break fixes to improve service availability based on outcomes from thematic reviews

Latency & Performance
Drive conversation around development velocity using SLIs/SLOs data to ensure development velocity vs. service reliability is optimized in partnership with Product Teams
Iteratively review SLI/SLO/Error Budget policy to ensure the quantitative indicators of customer experience are accurate
Where an increased focus on reliability is required influence senior stakeholders to ensure resourcing / effort is made available

Processes
Transition to Production
Champion and evolve continuous delivery best practice standards to reduce release related incidents, manual hands-off and achieve our aspiration of “zero ops”
Partner with development teams to ensure applications are designed with scale, resilience, and performance in mind.

Monitoring
Optimize monitoring to reduce false positive alerts
Creatively deepen monitoring capabilities leveraging the 3 tenets of observability – logs, metrics and traces
Ensure all critical user service journeys are traceable end to end
Ensure Production Solutions are fit for purpose. Where gaps are identified put a plan in place to uplift the toolset
People and Talent
Establish and manage SRE team when applicable
Drive efficient target operating model and enhance the existing capabilities of the team.
Lead through example and build the appropriate culture and values.
Ensure the provision of ongoing training and development of people, and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.
Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives

Risk Management
Identify key issues in the business areas being supported, and based on this information, put in place appropriate controls and measures to assess, monitor, control & mitigate risks.
Ensure a full understanding of the risk and control environment within Technology Services.
Ensure support procedures are in place and adhere to Group Security & Audit policies within Technology Services.
Active engagement with all audit issues arising in this support environment.

Governance
Responsible for assessing the effectiveness of the governance, oversight and controls and, if necessary, oversee changes in these areas
Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.

Regulatory & Business Conduct
Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Our Ideal Candidate
Responsible for the continuous improvement of the service level through timely analysis of data and corrective actions derived
Provides performance reports and analysis, trends and pro-active recommendations based on in-depth trend analysis
Drive and report achievements through key performance indicators and success stories
Responsible for creating a framework for periodic reporting and identification for areas of improvement in operational performance parameters
Define and help to develop interactive dashboards / analytical reports
Lead department’s branding and marketing strategy, manage and standardize communications channels and publications
Support department head on general and team administrative, strategy execution, transformation, stakeholders and vendor management
Streamline and simplify processes to support agile and speed to markets while maintaining high level of controls

Skill Sets:
More than 8 years of overall IT experience in application development, production support, DevOps

Or SRE & added support engineer.
Any experience in 1 or more of the following technical skills will be added advantage.
Technical Skills:
Batch management / Scheduling tools such as Control M, Autosys
Monitoring/analytical tools such as ITRS, Grafana, ELK, Prometheus, Sysdig.
Microservices management tools such as Kong, Istio, Jersey
In-memory/Distributed databases like Redis, MongoDB, Cassandra, Hazelcast, Postgres
DevOps tool stack such as Jenkins, Ansible, BitBucket, GIT, Maven, Docker, Rundeck
Messaging/Streaming tools like Kafka, Active MQ, iMFT, FileID
Programming/Scripting languages such as Python, Perl, Power shell, Bash, Java / J2EE, Angular JS, Spring & Microservices
Basics of Oracle/MS SQL database administration
Basics of Unix/Linux, Windows administration, OpenShift, Kubernetes
AWS/Azure cloud platform support

Soft skills:
Excellent communicator with strong command in English
Expressive, creative and ability to think out-of-box
Enthusiastic problem solver with exceptional analytical skill
Strong team player but able to complete tasks independently with minimal guidance
Never settle mindset, always challenge the status quo
Apply now to join the Bank for those with big career ambitions.
To view information on our benefits including our flexible working please visit our career pages. We welcome conversations on flexible working.

This post is listed Under  Technology
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