Digital Services Lead I 12 to 14 years I Mumbai Job Vacancy in Capgemini Mumbai, Maharashtra – Updated today

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Full Details :
Company Name : Capgemini
Location : Mumbai, Maharashtra
Position :

Job Description : Job Description
Service Delivery – Manage the overall delivery operations provided by the offshore digital services team
Expert implementation knowledge of web, SEO/SEM, email, social media, display advertising, Ad Words, digital analytics, content partnerships, review sites and retargeting
Managing the Opinion Leaders and guiding them on their personal roadmap to become influencers. Own theme channels (LinkedIn Showcase page, topic in Sociable and LinkedIn My Company)
Passionate about marketing technologies with an in-depth knowledge of web content management platforms and digital analytics tools
Develop strong working relationship with key client stakeholders across the globe and proactively address their needs
Act as a single point of contact & escalation point within customer organization for troubleshooting and resolving all issues arising from delivery-related account activities
Have a strong focus on customer value and improvement of overall customer experience
Have a transformation-led delivery approach with a view to bring in process optimization & automation (wherever possible)
Provide excellent service to marketing colleagues, helping them to make the most of our digital capabilities and channels
Bring new ideas and thinking, and monitor the marketplace for upcoming trends in campaigns, formats and technologies, to keep adding value
Communicate task and expectations clearly and provide constructive, meaningful and timely feedback to team members
gular mentoring and training to up skill the wider marketing and communications team.
Primary Skills
Digital marketing plan, end to end: Strategy, planning and execution & understanding of B2B Sales processes
MBA in marketing and certified in digital marketing with 11 – 15 years of proven experience of managing multiple, complex and large engagements in digital marketing operations domain and 5 – 8 years’ experience in digital and social media marketing
Secondary Skills
Drive up skilling programs for the team to stay relevant in the competitive domain
Support development of the training curriculum to grow the digital capabilities

This post is listed Under  Digital Marketing
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