Project Delivery Coordinator Job Vacancy in NCR Chennai, Tamil Nadu – Latest Jobs in Chennai, Tamil Nadu

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Company Name : NCR
Location : Chennai, Tamil Nadu
Position :

Job Description : About NCR
NCR Corporation (NYSE: NCR) is a leading software- and services-led enterprise provider in the financial, retail and hospitality industries. NCR is headquartered in Atlanta, Georgia, with 36,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.

Job Title: Project Delivery Coordinator
Location: Chennai, Mahindra world city
NCR Corporation is a leading software- and services-led enterprise provider in the financial, retail and hospitality industries with 36,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.
Position Summary:
Project Delivery Coordinator is a key member of the NCR project team responsible for coordinating the successful delivery of equipment and installation of the contracted services (internally and externally) Serves as single point of contact for escalations from vendors or customer in the post sales activities; Provides end user help desk support while meeting/ exceeding ERP support Standard. Resolves somewhat complex service/ solution issues using multiple sources of information and by applying independent judgment and expertise
Key Areas of Responsibilities:
Manages contract renewal negotiations directly with the customer for non-targeted contracts, including proper documentation, approvals, and data.
Required to be responsive and aggressive in handling customer escalations and internal escalations.
Responsible for providing install metric data to customer and internal organizations.
Responsible for basic understanding of entire order fulfillment cycle and impact on role responsibilities; Raises any concerns over policy or policy interpretation with NCR policies and /or Internal audit.
Position manages scheduling, delivery and installation of NCR, customer procured and third-party products and services for NCR’s customers.
Provides project coordination services (customer single point of contact, management reporting, billing, subject matter expert, etc.) in accounts that do not have Project Management representation.
Utilizes defined processes and tools to ensure that each customer site/project is delivered and installed on time and is complete to meet the customer’s expectations and in accordance with the documented scope of work.
Develop or assist in the creation and ongoing management of the rollout schedule; Update, track, and adjust the rollout schedule on a timely basis.
Identify installation risks, escalate, and implement risk mitigation strategies; Recognize, document, and implement process/project improvements.
Create installation scheduling requests and ensure that all customer installation/deployment activity is scheduled and completed to the customer’s satisfaction.
Offers of employment are conditional upon passage of screening criteria applicable to the job.
EEO Statement

Integrated into our shared values is NCR’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.

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