Order Svcs Coordinator III Job Vacancy in BMC Software Pune, Maharashtra – Latest Jobs in Pune, Maharashtra

Are you looking for a New Job or Looking for better opportunities?
We got a New Job Opening for

Full Details :
Company Name : BMC Software
Location : Pune, Maharashtra
Position :

Job Description : Basic Information
Country
India
State
Maharashtra
City
Pune
Date Published
12-Jan-2022
Job ID
32674
Travel Amount
None
Description and Requirements
BU Description/Position Description:
The Order Services Coordinator is responsible for the contracts, billing and data input of their assigned region and/or business. This includes monitoring maintaining and updating of customer inventory, processing orders and finalizing invoices and credit memos. Other responsibilities include analyzing contractual documents and assisting internal teams or external customers in resolving issues and/or errors.
Primary Roles and Responsibilities:
Is involved in conducting audits of sales orders in Oracle as a rule based process.
Order Processing – Conduct transactional and contractual review, validate and enter all orders ensuring data accuracy for proper revenue flow.
Prepares and provides customer invoices by reviewing order paperwork, like quote/po/agreements/contracts etc.
Work on resolving invoicing issues.
Co-ordinate with internal departments like collections, Data quality, sales order team regarding booking of orders
Work with sales reps and internal quoting team during discrepancy in order paper work.
Creates Maintenance (support) credits
Runs and provides various Sales and Customer reports
Processes contractual documentation; ensure all required documentation are present and monitor originals
Communicates products and shipping concerns to product marketing operations and product distributions
Communicates application or process defects to appropriate IT and business process owners
Develops and maintains effective communication with sales team, Order Services teams, commissions or accounting teams to enable problem resolution
Ensure orders are compliant to the established licensing policies in accordance with Corporate, SOX, Revenue Recognition and/or VSOE policies and procedures
Drives and participates in resolving order issues and proactively communicates with SOS, Field Sales and/or managers on order issues and keep them informed of any problems resolving issues
Support sales (through SOS) on customer identification, customer inventory identification, (renewal)quote preparation related to commercial, legal or Rev Rec policies
Develop & maintain a detailed working knowledge of Revenue Recognition and Revenue Accounting policies concerning the licensing of software & support, VSOE or SOX controls applicable to the Order to Cash process, Order Entry (Oracle OE+) application or Siebel to support order management
May be involved in training of new hires, peers, updates to procedures or policies
May be involved in design and acceptance testing of BMC Order Services applications
Experience/ Qualifications:
Working knowledge of Oracle, Siebel and financial operations processes.
Working knowledge with Communication Tool as Phone, messaging, Skype, share application
Must possess strong attention to detail, accuracy and completeness with regard to all processes.
Must have a proven ability to work collaboratively and courteously, with others to obtain all required documentation necessary to perform and realize revenue on license and support orders.
Knowledge and experience in the back-office application used by Order Services Organization, with good understanding of administrative processes.
Knowledge and experience with license and/or software accounting, legal operations, and understanding of license revenue recognition requirements.
Working knowledge of Microsoft Office suite Application
Must have the ability to work remotely and use escalation process
Ability to work with an extended team within a global, multi-sties organization
Abililty to thrive in a dynamic and changing environment
Clear and grammatically correct verbal and written communication skills are required
Ability to see, define and resolve issues, with a balanced desire to tackle both tactical and root-cause issues is a plus.
Excellent interpersonal skills and strong customer orientation- Extremely organized and detail oriented- Ability to multi-task and work in a fast paced- Ability to meet deadlines- Familiarity with order processing- Previous billing or customer service experience desired- Microsoft Office skills required- Experience in Oracle or Siebel a plus.

From core to cloud to edge, BMC delivers the software and services that enable over 10,000 global customers, including 84% of the Forbes Global 100, to thrive in their ongoing evolution to an Autonomous Digital Enterprise.
It is the policy of BMC Software to afford equal opportunity for employment to all individuals regardless of race, color, creed, sex, age, sexual orientation, national origin, disability, ancestry, citizenship status, political affiliation, religion, gender, transgender, gender identity, gender expression, marital status, status as a parent, disabled veteran or status as a protected veteran, genetic information or other factors prohibited by law, and to prohibit harassment or retaliation based on any of these factors.

If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

This post is listed Under  Pune jobs

Disclaimer : Hugeshout works to publish latest job info only and is no where responsible for any errors. Users must Research on their own before joining any company