Customer Care Specialist (Las Vegas) Job Vacancy in CLEAR – Field Las Vegas, NV – Latest Jobs in Las Vegas, NV

Are you looking for a New Job or Looking for better opportunities?
We got a New Job Opening for

Full Details :
Company Name : CLEAR – Field
Location : Las Vegas, NV
Position : Customer Care Specialist (Las Vegas)

Job Description : HIRING IMMEDIATELY
CLEAR is looking for a Member Care Specialist to work from home in Las Vegas, who shares a passion for service excellence.. The ideal candidate is a self-starter with a passion for delivering results and enriching our members’ experience. The main function of this role is to represent CLEAR’s values while providing solutions and guidance to new and loyal members. Member Care Specialists support our customers’ membership needs through telephone, email, and live messaging interactions.
This position is remote but must be based in Las Vegas.
Perks of Being a Team Member at CLEAR!

Competitive hourly rate of $16
15 days Paid Time Off for Full Time Team Members, increasing with time in service
10 Company Paid Holidays (1.5x pay if worked!)
Comprehensive Medical, Dental, Vision, Disability and Life Insurance for eligible team members
Paid Parental Leave Program for eligible team members
Free CLEAR memberships for you and one other. Plus a discounted membership for three friends!
Generous Employee Referral Program
Ongoing training & development programs to learn about security, customer service, and sales
Opportunity to grow & advance your career with a growing company!
Emotional Well Being Assistance
401k Retirement Plan with company match
Optional employee benefits for backup childcare and elder care through Care.com
Pet, Home & Auto Insurance and Legal advice
Family, Military & Bereavement Leave Plans

What is a CLEAR Member Care Specialist?

Act as our members’ primary point of contact through telephone, email, and live chat interactions
Contribute to our world-class customer service by devising creative solutions and offering clear guidance to our members
Think creatively about ways to improve and strengthen CLEAR’s relationship with members
Assist members in managing their CLEAR membership
Recognize members’ needs and present solutions that include upselling CLEARs products and services
Develop rapport with our members in all interactions; offer solutions – not excuses
Identify potential improvements and recommend them to Member Care leadership; support change initiatives
Consistently meet and exceed department set KPIs

Who you are:

Customer obsessed – You have an absolute passion for ensuring a great member experience with every contact.
An expert in delivering effective solutions and identifying problems
Able to bring out the positive in any situation
A strong written and verbal communicator
Ability to work in a fast-paced, high-volume, hospitality-driven atmosphere
Previous sales and/or customer service experience, a plus – we’ll teach you the rest!
Open availability and flexibility is a must – ability to work a variety of shifts
Ability to comply with all security and safety guidelines, policies and procedures, and follow protocol thoroughly and consistently.
High school diploma or GED equivalent required

About CLEAR:
With CLEAR, you are always you. CLEAR’s mission is to enable frictionless and safe journeys using your identity. With more than 10 million members and 100+ partners across North America, CLEAR’s identity platform connects you to the cards in your wallet – transforming the way you live, work and travel. Trust and privacy are the foundation of CLEAR. We have a commitment to members being in control of their own information and never sell member data. CLEAR is at the highest level of security by U.S. government regulators and is also certified as Qualified Anti-Terrorism Technology under the SAFETY Act.
CLEAR is an equal opportunity employer and does not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

This post is listed Under Jobs in General Category

Disclaimer : Hugeshout works to publish latest job info only and is no where responsible for any errors. Users must Research on their own before joining any company