Customer Service Representative (Social Media) Job Vacancy in TELUS International Las Vegas, NV – Latest Jobs in Las Vegas, NV
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Company Name : TELUS International
Location : Las Vegas, NV
Position : Customer Service Representative (Social Media)
Job Description : Join a company that appreciates your energy, drive and enthusiasm just as much as your skills. The majority of our directors and managers started their careers as front line agents. And yes, we offer competitive salaries and benefits. But even better – it’s our caring culture that defines who we are and why you’ll want to become part of our family.
TELUS International, Inc operates in 24 different countries, including the US, with over 50,000 team members. We’re looking for great local talent to work in our exciting and engaging Folsom site.
Position Overview:
We are looking for Content Moderators to help support our client, the most popular social media network for short-form videos. The Content Moderator position is responsible for ensuring legal compliance and safety of content uploaded to the platform. As a Content Moderator, you will review videos, posts, comments, reviews, photos and live streaming content according to the social network’s policies, workflows and targets.
What you’ll be doing:
The Content Moderator position is responsible for ensuring legal compliance and safety of content uploaded to the platform. This position will review ads which can include videos, posts, comments, reviews, photos and live streaming content according to the social network’s policies, workflows and targets, which may include graphic, violent, explicit, political, profane and otherwise disturbing content and be required to uphold a high standard of accuracy and quality while fulfilling all job responsibilities. Performance measured by Speed/Productivity and Accuracy/Quality
Review videos, posts, comments, reviews, photos and live streaming content according to the social network’s policies, workflows and targets, which may include graphic, violent, explicit, political, profane and otherwise disturbing content
uphold a high standard of accuracy and quality while fulfilling job responsibilities
Participate in frequent refresher training to always conduct correct moderating policies
Add accurate metadata/tags to content items, identify and escalate potential risks to relevant teams
Must have a High school diploma or equivalent
Must be able to work within the operating hours
TELUS Values:
TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:
We embrace change and initiate opportunity
We have a passion for growth
We believe in spirited teamwork
We have the courage to innovate
At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.
Job Type: Full-time
Salary: $16.00 per hour
Job Type: Full-time
Salary: $15.00 per hour
Work Location: One location
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