Front Desk Representative Job Vacancy in SAHARA Las Vegas Las Vegas, NV 89109 – Latest Jobs in Las Vegas, NV 89109

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Company Name : SAHARA Las Vegas
Location : Las Vegas, NV 89109
Position : Front Desk Representative

Job Description : Ensure complete guest satisfaction and provide all guests with a successful experience during their stay, thru check-in and checkout, and by providing information and services in order to both meet and exceed guest needs and expectations. All duties are to be performed in accordance with departmental and property policies, practices and procedures.
JOB FOCUS:
Focus is on, but not limited to the following:

Check guests in and out of the hotel in a confident, professional and friendly manner.
Complete all checklist items for the appropriate shift
Review special requests/needs and assist with the pre-blocking of rooms/suites
Maintain complete knowledge of:
All hotel offerings, services and hours of operation
All hotel restaurant food concepts, menu, dress code and ambiance
All hotel day/nightlife concepts, menu, dress code and ambiance
All hotel room types/names, layout, amenities and locations
All hotel room rates, special packages and promotions
Daily arrival & departure lists
Scheduled daily group activities, names and location of meeting/banquet rooms
Local events, attractions, holiday schedules
Performs various administrative tasks assigned by Sr. Hotel Ops Manager and Hotel Ops Managers

DESIRED QUALIFICATIONS:

One (1) or Two (2) or more years of experience in a similar role preferred
VIP, Front Desk, Hotel experience desired
Previous experience in a high-end luxury Gaming or Hospitality environment is desired
High School Diploma or equivalent is required
Must have the ability to effectively communicate in English, both written and verbal forms
A professional demeanor and attire is to be maintained at all times
Must have strong interpersonal and organizational skills
Must have an outgoing personality and possess strong attention to detail skills
Consistently offer professional, friendly and engaging service
Must be able to perform and strive in a team environment
Possess the ability to motivate and maintain effective working relationships across all levels of staff and leadership
An intermediate to proficient understanding of Computer systems such as: Opera, GoConcierge, Hotsos, Microsoft Word, Excel & Outlook is preferred.

Job Type: Part-time
Pay: From $16.35 per hour
Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Day shift
Night shift
On call
Weekend availability

Education:

High school or equivalent (Preferred)

Experience:

Hotel experience: 1 year (Preferred)

Work Location: One location

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