Medical Front Office – Check In/Check Out Representative Job Vacancy in UROLOGY NEVADA/ONCOLOGY NEVADA Reno, NV 89521 – Latest Jobs in Reno, NV 89521

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Company Name : UROLOGY NEVADA/ONCOLOGY NEVADA
Location : Reno, NV 89521
Position : Medical Front Office – Check In/Check Out Representative

Job Description : THE MOST COMPREHENSIVE UROLOGY PRACTICE IN NORTHERN NEVADA
With two state-of-the-art offices, Urology Nevada is the most comprehensive practice of urologists in the silver state.
We are adding to our team and hiring a Check-in/Check-out Associate for our front desk! Come be a part of our caring staff of professionals who take pride in everything that they do. If you love working in a fun and rewarding environment and are willing to go above and beyond to ensure that our patient experience is world class… look no further.
THE POSITION:
Front Desk Associate – Check-in/Check-out
· Greets every patient with a smile and takes ownership of all patients’ needs at the front desk.
· Checks in and checks out patients via the practice management system and schedules new appointments as directed by the provider.
· Assist patients with the completion of all needed documents, insurance card collection, insurance updates, payments, onboarding, and general questions and accurately updates the patient chart with info when needed.
· Works closely with the billing department to ensure accuracy with co-pays, deductibles, and any other related charges and ensures proper collection of charges at time of visit.
· Assists in contacting patients who are due for follow-up visits.
· Assist patients with their online portal registration and questions.
· Responsible for maintaining a clean and tidy lobby and check out area.
· Responsible for maintaining accurate cash handling, cash collection and end of day reconciliations.
· Complies with all HIPAA and OSHA policy.
· Assist patients with additional services needed at time of check out such as FMLA requests, questions, directives, etc….
· Works closely with Medical Assistants in clinic to ensure all patient needs are addressed in a timely manner.
· Assists with additional business projects and departments when collaboration is needed.
· Other assorted medical front office duties including assistance of check in process when needed.
QUALIFICATIONS & REQUIREMENTS:
· Minimum of a High School Diploma or equivalent and experience in a health care front desk environment is a plus.
· Must demonstrate consistent professional conduct and meticulous attention to detail.
· Must possess excellent verbal and written communication skills as well as interpersonal skills with patients, staff, and other healthcare professionals.
· Critical thinking skills and a positive attitude essential.
· Travel to any of the Urology Nevada locations may be necessary upon request.
We offer competitive salary and a comprehensive benefits package for full time employees including profit sharing, pension, and paid time off.
This position requires successful completion of a pre-employment background check, to be conducted following a conditional offer of employment.
Urology Nevada Supports Workforce Diversity. Qualified Women, Minorities and Individuals with Disabilities are Encouraged to Apply. Urology Nevada maintains a drug-free workplace.
Job Type: Full-time
Pay: $16.00 – $17.00 per hour
Benefits:

401(k)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance

Schedule:

8 hour shift

Education:

High school or equivalent (Required)

Experience:

Customer service: 1 year (Required)
Medical front office: 1 year (Required)

Work Location: One location

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