Patient Concierge – Plastic Surgery Job Vacancy in Pancholi Cosmetic Surgery Las Vegas, NV 89113 – Latest Jobs in Las Vegas, NV 89113

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Company Name : Pancholi Cosmetic Surgery
Location : Las Vegas, NV 89113
Position : Patient Concierge – Plastic Surgery

Job Description : Work With the Best in Cosmetic Surgery
Do you have a passion for aesthetics and cosmetic surgery?
Do you have a high attention to detail and excel at multi-tasking?
Do you bring confidence, credibility, and a high level of integrity?
About the Position
If you answered Yes! to the above questions, we have an opening for a dynamic, innovative, and motivated individual like you! .
Pancholi Cosmetic Surgery of Las Vegas, is a premier cosmetic surgery clinic, where our work culture is positive, professional, and focused on delivering an exceptional experience to every patient.
Our reception patient concierge is responsible for delivering a consistent and polished positive patient experience, building relationships, and making patients comfortable from the moment they enter our center.
She has superior customer service skills, is naturally friendly, presents well to our most discriminating, educated and demanding clients and understands that attention to detail, brings success.
Job Summary and Requirements
The reception patient concierge ensures our guests receive an exceptional experience from their first contact. With knowledge of the appointment, they can prepare any needed forms, set up and guide the guest to the appropriate room, brief the guest on the appointment, turnover the room after the patient, and manage patient flow as needed.
She is comfortable making patient-care calls and can help schedule follow-up appointments while talking to patients about the next step in their care plan.
She is also excels at recommending product and services and the sales process.
Essential Abilities

Function as our practice ambassador and steward a positive message while building guest relations
Anticipate guest’s needs, respond promptly and however busy, acknowledge all guests as they enter the premises
Maintain positive guest relations by resolving complaints and ensuring satisfaction
Understand and eloquently present our scope of services to clients

Essential Expectations/Responsibilities

Maintain complete knowledge of all practice services, surgeries, amenities, offers, and doctors credentials
Up sell and educate guests on additional practice offerings and specials
Assist with marketing and social media platforms
Accurately relay messages in a timely fashion between patient and surgeon
Attendance at morning meetings and education sessions

Administrative

Inventory
Answer incoming calls and manage leads meticulously
Understand and manage appointments and reminders
Receive guest payments
Ensure all consents are obtained prior to treatments
Maintain accurate and complete patient records, test results, reports
Prepare and gather and verify all patient documentation needed to proceed with surgery
Take patient before and after photos as needed
* Any other duties as needed

Education and Knowledge

Nextech Medical software familiarity
Understand HIPAA guidelines
Broad understanding of cosmetic procedures: surgical and non surgical treatments

Experience

Minimum of 2 years in a customer service, hospitality, guest oriented environment (preferably high-end spa, country club, beauty industry, high-end retail)

Benefits

Health Insurance – No cost to you
401k Plan
Paid personal time off
Paid Holidays
Pay range $15-$17
Discounted Surgery – After one year of employment

About the Practice
Pancholi Cosmetic Surgery of Las Vegas has a well-earned reputation for offering a detail oriented and experienced surgeon, friendly and knowledgeable staff, and excellent patient outcomes. As our practice takes its next step forward and approaches the opening of its own surgery center, we look to continuing to provide superior care and beautiful results in an intimate, tranquil, and luxurious setting.
To learn more about our practice visit: https://www.drpancholi.com
Application Process
To be considered, candidates must submit two items:

Cover Letter: Detail how your skills and experience qualify you as the ideal candidate
Resume

Due to the exclusive nature of our services and patient base, all final candidates will be asked to provide 2 professional reference letters, complete a background check, and undergo an assessment of skills. We are an Equal Opportunity Employer.
Job Type: Full-time
Salary: $15.00 to $17.00 /hour
EQUAL OPPORTUNITY EMPLOYER
Pancholi Cosmetic Surgery of Las Vegas is an equal employment opportunity employer and complies with all applicable laws relating to discrimination against qualified applicants or employees in hiring or in any decision affecting job status, pay, or any other terms and conditions of employment based on race, color, creed, religion, national origin, sex, marital status, familial status, disability, genetic information, sexual orientation, age, or other applicable protected classes.
#frontdesk #receptionist
Job Type: Full-time
Pay: $15.00 – $17.00 per hour
Benefits:

401(k)
Employee discount
Health insurance
Paid time off
Retirement plan

Schedule:

8 hour shift
Day shift
Monday to Friday

Application Question(s):

Are you fully vaccinated against Covid-19?

Education:

High school or equivalent (Preferred)

Experience:

Hospitality: 1 year (Preferred)
Customer Service: 1 year (Preferred)

Work Location: One location

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