MARKET CASH MANAGEMENT OFFICER Job Vacancy in Stockman Bank of Montana Missoula, MT 59802 – Latest Jobs in Missoula, MT 59802

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Company Name : Stockman Bank of Montana
Location : Missoula, MT 59802
Position : MARKET CASH MANAGEMENT OFFICER

Job Description : Vision
Our people, philosophy and the way we do business have positioned Stockman Bank as Montana’s premier financial center for business leaders, agriculture operators, commercial developers and real estate owners. We are a Montana-born company, built on western values, focused on creating long-standing relationships through integrity, expertise and results. Our offices are locally managed and community-oriented, allowing us to best serve our customers. Our workforce is well trained and competent, and our work environment encourages productivity, personal growth and job satisfaction.
Position General Responsibilities:
Be able to sell and service the entire suite of Cash Management products/services to both new and existing customers. In addition, be able to train in-branch staff in understanding the functionality of eBiz and other Cash Management products/services.
Education, Experience and Certification Requirements
Note: Only minimum responsibilities are listed. Other responsibilities may be required as requested by management.
Basic Qualifications:
Strong commitment to providing exceptional customer service.
Excellent interpersonal/people skills with ability to function as part of a team and develop a strong relationship with branches within your market area.
Strong written & verbal communication skills.
Ability to organize and prioritize projects effectively.
Microsoft Office proficiency (Word, Excel, Outlook).
Preferred:
Previous financial institution/customer service experience
Knowledge of business’s needs as it relates to cash management products/services
Dimension of Job:
This position is responsible for the Missoula Market sales, set up and ongoing service of Stockman Bank eBiz/cash management services. This includes incorporating a consultative sales approach with customers/prospects that yield results in building the Bank’s overall customer base. A key requirement is an understanding of the technical aspect of the services offered. This individual will work closely with the Market President, Cash Management Support and in-market branch personnel.
Position Specific Responsibilities, Duties and Competencies
Sales and Training:
Identifying applicable eBiz/cash management solutions for new and existing customers in conjunction with Market lender and other local branch participation. This will require a proactive approach by analyzing current customers’ transaction history for additional cash management opportunities and meeting with prospective customers to explain how Stockman Bank’s cash management products/services can assist them.
Prepare, present and perform eBiz/ cash management presentations to new and existing customers as needed.
Assist in the resolution of customer issues in cooperation with Cash Management Support and local market branches eBiz specialists.
Responsible for ongoing customer training of eBiz/cash management and related banking products and services.
Provide ongoing training and communication on eBiz/cash management services and related services to officers and front line or other employees of the Missoula Market.
Sales support and training of local branch market Cash Management Specialists.
Operational and Service Functions:
Responsible for ongoing support of Missoula Market eBiz/cash management customers in conjunction with local branch Cash Management Specialists.
Participate, coordinate and work with Cash Management Support on all facets of eBiz customer set up, ongoing maintenance and general eBiz customer care.
Responsible for Missoula Market customer E-Biz/cash management documents (set up) and maintenance (ongoing customer care) of related eBiz/Cash Management processes…
Help with ACH origination requests and ongoing annual review requirements for ACH/Wire/eDirect customers.
Assure eBiz set up and maintenance documents are completed properly with appropriate authorization by customers.
Maintenance of Customer Contact/Sales List
Maintain detailed and in-depth working knowledge of eBiz/cash management and related products and services in order to help as necessary for resolution of customer issues.
Participate in the development, testing and roll out/delivery of new eBiz/cash management solutions as needed.
Assist local market branch Cash Management Specialists in customer care and support of eBiz customers.
Federal Regulations:
Maintain a working knowledge of Regulations and Bank’s written policies and procedures that apply to and concern this position’s area of responsibility, including general regulations such as the Bank Secrecy Act, Regulation CC, and Regulation E, Bank Security and various other Federal and State regulations as they apply.
Maintain a working knowledge of regulations, policies and procedures regarding areas affecting eBiz/cash management electronic services.
Physical and Mental Demands (The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Occasionally = 0-33% of shift Frequently = 34-66% of shift Constantly = 67-100% of shift
Constant lifting/carrying up to 10 lbs. with frequent lifting/carrying up to 30 lbs.
Constantly required to hear, talk, write, read, keyboard/computer entry, reach, stretch, work under time constraints with needed ability for task management flexibility and to perform routine duties with attention for details.
Constant abilities used/required on the job are mathematics, memory, reasoning, estimating, problem-solving and exercising judgment.
Frequently stand, walk or sit, while requiring oral and written communications with customers and transactions with guidance available. Occasionally stoop, kneel, crouch or crawl.
Infrequently climb (up ladders, etc.), balance (to reach items) or drive a car. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Work Environment (The work environment characteristics described here are representative of those an employee will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Constantly works with others, around others, with co-workers in other departments or branches and with customers and the general public in person and via telephone. Constantly works indoors, in confined areas and is exposed to the risk of electrical shock.
Frequently works around noise (moderate level). The employee must have the ability to focus on tasks and customers while hearing machines, conversations of others, music, phones, etc., in a confined area.
Infrequently the employee works alone or works near moving objects. The employee is also infrequently exposed to outdoor weather conditions.
Company Functions and Expectations:
Technical Knowledge
Has the technical knowledge and analytical skills to fulfill job duties in a positive manner. Keeps abreast of new and changing developments in industry/field especially as it pertains to the individual’s position. Has the ability to analyze situation and react accordingly.
Communication
Expresses information/thoughts clearly and concisely in both written and verbal form. Keeps communication channels open with subordinates and supervisors. Responds promptly to calls or inquiries in a courteous and professional manner. Communication is effective and efficient.
Organization/Planning
Establishes priorities, sets goals and meets deadlines in an accurate and efficient manner. Organizes overall workflow and working area. Quickly identifies problems, makes timely decisions and notifies affected personnel. Plans effectively to ensure timely completion of duties.
Teamwork/Professionalism
Is willing to assist others to ensure deadlines are met. Provides assistance to less experienced personnel when needed. Informs appropriate personnel of significant issues in a timely manner. Works well in group environment and with supervisor. Models professionalism by addressing others with appropriate actions and appearance within professional boundaries.
Customer Service Culture
Employees will strive for outstanding, professional and courteous service to our customers and anyone who visits our facility.

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