Receptionist (Remote) Job Vacancy in Summerall Law Logan, UT 84341 – Latest Jobs in Logan, UT 84341
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Company Name : Summerall Law
Location : Logan, UT 84341
Position : Receptionist (Remote)
Job Description : Your Mission: Cheerfully welcome clients to our practice by phone and consistently thrill our clients with your level of service. Be consistently available for kind and professional communications with clients regarding scheduling and questions about our practice by phone/text/email. Must love talking on the phone.
Position Detail: 40 hours per week, some version of 9-5 or 11-7 depending on needs of attorneys. The position is ideal for someone who likes to work independently in a quiet and focused setting while also managing phone calls and scheduling. You will have the support and help of other team members, but will primarily interact with them by phone and email. This is a remote position supporting an established law firm in the Bay Area that is run by a sister-brother team who grew up in Logan, UT.
Reception-Focused Duties:
o Happily respond to all contacts from potential and current clients (phone, email, text, yelp) within 1 hour to ensure we are viewed as helpful and responsive.
o Astutely manage attorney calendars so all meetings are scheduled with the right attorney to meet the client’s need and attorney availability for client service is maximized.
Administrative-Focused Duties:
o Weekly audit of attorney internal record-keeping systems to determine which clients need attention. Collecting and recording insurance information accurately.
o Track all communications with clients accurately in the internal record-keeping system.
o Follow-up with clients and other team members to confirm client information and estate plan progress.
Key Skills and Competencies:
· Genuinely happy to talk on the phone.
· Detail-oriented and precise in recording and tracking client matters.
· Commitment to quality and accuracy of work product.
· Excellent organizational skills.
· Dedication to keeping client information confidential.
· Self-management and task prioritization.
· Positive attitude.
Other Requirements:
· 5 years of experience in direct-client service.
· High school diploma or GED required
· Bachelor’s degree preferred.
· Proficient in Google Suite Documents
· Error-free typing
· Advanced user of Microsoft Office products with an emphasis on Word.
· Must be able to use hands, fingers and wrists, repetitively, using a computer keyboard, telephone, and adding machine.
· Must be able to proficiently read, write and speak clearly in English.
About Summerall Law: We are a small, fast-growing, family-run business where we really enjoy working with each other and love what we do because we are helping clients with issues that are really important to them. Our focus is estate planning and probate and trust administration. We are committed to excellent customer service and a positive and supportive working environment. Please visit our website to learn more about who we are and what legal services we provide: www.summeralllaw.com
Job Type: Full-time
Pay: From $18.00 per hour
COVID-19 considerations:Entirely remote. You must have a quiet place to work with good internet.
Job Type: Full-time
Pay: $15.00 – $22.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Schedule:
Monday to Friday
Ability to commute/relocate:
Logan, UT 84341: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
What is the #1 reason you would be great at this job?
Why do you like speaking on the phone?
Education:
High school or equivalent (Preferred)
Experience:
Client Services & Customer Support: 5 years (Preferred)
Work Location: One location
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