Administrative Service Coordinator Job Vacancy in Children’s Hospital Colorado Aurora, CO – Latest Jobs in Aurora, CO

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Company Name : Children’s Hospital Colorado
Location : Aurora, CO
Position : Administrative Service Coordinator

Job Description : Why Work at Children’s….

Here, it’s different. Come join us.
Children’s Hospital Colorado has defined and delivered pediatric healthcare excellence for more than 100 years.
Here, the nation’s brightest nurses, physicians, scientists, researchers, therapists and care providers are creating the future of child health. With an optimist’s outlook, a trailblazing spirit and a celebrated history, we’re making new strides every day.
We’ve been Magnet-designated four times by the American Nurses Credentialing Center and are consistently recognized among the nation’s top 10 pediatric hospitals by U.S. News & World Report.
As a national leader in pediatric care, we serve children and families from all over the nation. Our System of Care includes four pediatric hospitals, 12 specialty care centers, 400+ outreach clinics and 7,000 healthcare professionals representing the full spectrum of pediatric care specialties. We need your expertise.
A career at Children’s Colorado will challenge you, inspire you, and motivate you to make a difference in the life of a child. Here, it’s different. Do you have what it takes?

Additional Information

Department: PIC Oncology Admin Hours per week: 40, eligible for benefits Shift: Monday through Friday 8-5 pm

Job Overview

The Administrative Service Coordinator is responsible for providing high-level administrative and customer service support to patients, families, internal team members and providers. Additional duties may include, but are not limited to, patient scheduling/registration, basic telephone triage, copying, scanning and/or filing various documents, supporting insurance management functions, administering one or more calendars, creating presentations, flyers and other documents, as well as providing logistical support for events.

Responsibilities

POPULATION SPECIFIC CARE

No direct patient care.

ESSENTIAL FUNCTIONS
An employee in this position may be called upon to do any or all of the following essential functions. These examples do not include all of the functions which the employee may be expected to perform

Performs complex calendar management support for multiple professionals.
Provides operational, financial, and physician support.
Arranges and schedules meetings, including conference calls and seminars, for internal team members.
Arranges and schedules interviews and makes travel arrangements for providers.
Provides communication support, including creating and reviewing power point presentations as directed, taking notes/meeting minutes, creating flyers as prescribed, and creating correspondence.
Provides patient scheduling, i.e. clinic and/or surgery scheduling (50% or less of total time).
Provides a high level of customer service support and assistance to patients, families, physicians and other internal/external customers.
Supports a variety of departmental projects, as needed.
Supports office management functions such as, setting up and maintaining files, receiving and referring inbound calls and ordering supplies.
Receives inbound and/or places outbound patient calls in order to schedule appointments and to route calls as appropriate.
Performs reception duties utilizing various systems including telephone, fax machine, mail services, email and copy services.
Performs data entry and tracking functions.
Supports patient safety by adhering to all infection control policies and safety guidelines.
Utilizes and remains up-to-date with department office operations and established policies and procedures.

Other Information

COMPETENCIES

BUILDING CUSTOMER LOYALTY – Meeting and exceeding internal or external customer expectations while cultivating relationships that secure commitment and trust.
COLLABORATING – Working cooperatively with others to help a team or work group achieve its goals.
COMMUNICATION – Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message; listening actively to others.
CONTINUOUS LEARNING – Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.
MANAGING WORK – Effectively managing one’s time and resources to ensure that work is completed efficiently.
QUALITY ORIENTATION – Accomplishing tasks by considering all areas involved, no matter how detailed; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.
DIVERSITY & INCLUSIVITY – Is sensitive to cultural diversity, race, gender, and other individual differences in the workforce; recognizes the value of diverse perspectives and experiences and fosters a work environment reflective of the community at large.
Must have a proficient knowledge of office equipment.
Must have an advanced knowledge of Microsoft Office Suites applications.

SCOPE AND LEVEL
Guidelines: Guidelines are generally but not always clearly applicable, requiring the employee to exercise judgment in selecting the most pertinent guideline, interpret precedents, adapt standard practices to differing situations, and recommend alternative actions in situations without precedent.
Complexity: Duties assigned are generally complex and may be of substantial intricacy. Work assignment is performed within an established framework under general instructions but requires simultaneous coordination of assigned functions or projects in various stages of completion.
Decision Making: Exercises judgment and discretion, and is responsible for determining the time, place and sequence of the work performed.
Communications: Contacts with the public or employees where explanatory or interpretive information is exchanged, defended, and gathered and discretion and judgment are required within the parameters of the job function.
Supervision Received: Performs work with minimal supervisory oversight. Under general supervision, the employee receives assignments and is expected to carry them through to completion with substantial independence. Work is reviewed for adherence to instructions, accuracy, completeness, and conformance to standard practice or precedent. Recurring work clearly covered by guidelines may or may not be reviewed.

Qualifications

Education: High school diploma or equivalent is required.
Experience: Minimum of two (2) years of administrative and/or customer service experience is required.
Equivalency: A relevant Associate’s or Bachelor’s degree may substitute for required experience on a year for year basis.

Physical Requirements

Ability to Perform Essential Functions of the Job

Audio-Visual: Color Discrimination – Fair
Audio-Visual: Depth Perception – Fair
Audio-Visual: Near Vision: Good
Audio-Visual: Far Vision: Good
Audio Visual: Hearing: Good
Motion: Bend : Up to 1/3 of the time
Motion: Reach up to 1/3 of the time
Motion: Carry up to 1/3 of the time
Motion: Pull up to 1/3 of the time
Motion: Push up to 1/3 of the time
Weight Lifted/Force Exerted: Up to 10 lbs. or more, 1/3 of the time
General Activity: Stand/Walk up to 4hrs a day
Use of hands/feet: Precise Motion Function (or fine manipulation)

Work Environment

Equipment: telephone, computers, fax machines, copiers, reading reports/graphs
Exposure: Exposure to blood/body fluid: Occasional
Exposure: Exposure to cold/heat: Occasional
Exposure: Exposure to infectious disease: Occasional
Mental and Emotional Requirements: Manages stress appropriately
Mental and Emotional Requirements: Works with others effectively

Equal Employment Opportunity

It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information.
Salary Information Annual Salary Range (Based on 40 hours worked per week): $44,168.65 to $66,252.98
Hourly Salary Range: $21.23 to $31.85
Benefits Information
As a Children’s Hospital Colorado team member, you will receive a competitive pay and benefits package designed to take care of your needs that includes base pay, incentives, paid time off, medical/dental/vision insurance, company provided life and disability insurance, 403b employer match (retirement savings), and a robust wellness program.

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