Analyst-Strategic Planning Job Vacancy in Amex Phoenix, AZ – Latest Jobs in Phoenix, AZ
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Company Name : Amex
Location : Phoenix, AZ
Position : Analyst-Strategic Planning
Job Description : At American Express we are focused on dramatically expanding the number of places Cardmembers can use their Card through innovative partnerships with leading payments companies and emerging models and product offerings in the payments landscape.
This Enablement Analyst position is an exciting opportunity for a candidate seeking to utilize their project management, analytical, and creative problem-solving skills within a fast paced, dynamic team. This Analyst role will support the Global Acquisition Capabilities Enablement team, who manages the technical enablement of Amex’s largest Strategic Acquiring Partners and Third Party Acquirers. The successful candidate will work with internal and external business partners, as well as colleagues across American Express, while being an active and contributing member of the Global Acquisition Capabilities organization.
Job Responsibilities:
Own execution of enablement certification testing, validation of test case completion and assisting in resolution of issues that arise during testing.
Develop and manage testing plan with Enablement Managers and technologies teams to gain alignment on test timeline, scope, approach, and expectations.
Create and execute test cases which will minimize post-implementation risks.
Employ creative problem solving to close known gaps and collaborate with Enablement Managers to implement third party acquiring programs, e.g., OptBlue and Strategic Aggregator programs.
Develop and maintain supporting documentation, including test conditions, and other required documentation for project launch.
Prioritize across different project deliverables and responsibilities, to ensure timelines are met.
Timely report and communicate test plan and results, and opportunely escalate issues where appropriate.
Identify and execute on opportunities to drive efficiencies within the Enablement process.
Provide additional support, as needed, to Global Acquisition Capabilities organization.
Required Skills/Qualifications:
Experience working with SEIMS/Genesis and other AXP systems/platforms/processes preferred.
Understanding of Amex Small Merchant Acquisition programs preferred.
Demonstrated track record of overall end-to-end test phase management, including test planning and creation of data requirements preferred.
Strong project management skills with excellent organizational skills and follow through.
Strong interpersonal and relationship building skills.
Energetic self-starter with proven business maturity, professionalism, thought leadership who can work independently in a team environment.
Strong attention to detail and ability to analyze a problem to identify the root cause.
Demonstrated written and oral communication skills to engage and inspire others to support critical project timelines.
Collaborative skills with an ability to lead and influence across all management levels to meet objectives.
Strong adaptability in a dynamic and changing environment.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
If the role you are applying for is designated as hybrid or onsite, you will be required to demonstrate that you have completed your primary COVID-19 vaccination series (i.e. 2 doses for Moderna/Pfizer and 1 dose for J&J) and, for medically eligible* colleagues, a booster shot, in order to work in or visit any of our offices. This requirement is subject to legally required accommodations.
Booster eligibility: The CDC has established guidelines for when adults are eligible to receive booster shots depending on when they completed their initial vaccine series (currently five months after the Pfizer-BioNTech and Moderna vaccines, and two months after the J&J Vaccine). If you have completed your primary vaccine series but have not yet reached your booster eligibility date, you will be able to come into the office; however, you will need to complete your booster within 30 days of becoming eligible to continue coming in and participating in company-sponsored in-person events.
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