Customer Operations Coordinator Job Vacancy in Avanti Press, Inc. United States – Latest Jobs in United States
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Company Name : Avanti Press, Inc.
Location : United States
Position : Customer Operations Coordinator
Job Description : HAVE A DESIRE TO ASTOUND CUSTOMERS? ….. A KNACK FOR ORGANIZING & ANALYZING DATA TOO? ….. HOW ABOUT EXCELLENT COMMUNICATION SKILLS….. ? IF SO – KEEP READING…
You could be exactly the type of Operations Coordinator our international greeting card company desires. We are Avanti Press…. Famous for creating greeting cards that are remembered because they make people laugh. We have been an international publisher of humorous, award-winning greeting cards since 1980. This is a great opportunity to join a fun & exciting company that is driven by passionate & unique individuals. Avanti cards make people laugh, and our employees like to laugh too! Check us out at www.avantipress.com.
Responsibilities:The Operations Coordinator will provide analytical measurements and precise execution of multiple accounts withinAvanti Press. In this role, the coordinator will utilize matrices, coordinate implementations, and provide insight internally as well as externally for our customers and vendors. This is a highly responsible, data-driven, analytical position, leveraging a broad range of research and analytics. Tasks include, but are not limited to the following:
Manage specific activities that are related to projects within given constraints of scope, schedule, and quality throughout the duration of each project.
Critically evaluate data collected through business process and surveys
Analyze item replenishment, item trends, and maintain customer standards
Responsible for oversight of distribution and delivery of orders
Communicate effectively with external clients and internal teams
Manage performance of multiple third-party vendors/field service
Identify opportunities for process improvements to drive efficiencies
Preserve communication between Avanti and vendors
Successfully engage in multiple accounts simultaneously
Evaluate vendor billing and work with accounts payable
Provide business acumen in logistics, shipping, and supply chain
Maintain/track regular ad-hoc reporting
Required Skill Set: The right candidate would possess the following traits:
Bachelor’s Degree in Business Administration or similar discipline is required
Strong project management and organizational skills
Solid mathematical aptitude
Ability to analyze and document business processes
Demonstrated ability to work independently and autonomously and to make effective decisions under pressure
Solid analytical and problem-solving skills with the ability to gather and interpret relevant data and information
Superb written and oral communication skills
Expert level skills in MS Excel, proficiency with MS Office
The Operations Coordinator position requires a flexible schedule. The general core schedule is 8:30AM-5:00PM,Monday through Friday with flexibility needed to occasionally work earlier and/or later.
Avanti, Inc is an Equal Opportunity Employer
Job Type: Full-time
Pay: $20.00 – $27.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
COVID-19 considerations:Office employees are still working remotely, with an anticipated return to a hybrid work arrangement in the future.
Education:
Bachelor’s (Preferred)
Experience:
Microsoft Office: 1 year (Preferred)
Work Location: Multiple Locations
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