Customer Service Representative Job Vacancy in Mosaic Business Consultants Pueblo West, CO – Latest Jobs in Pueblo West, CO

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Company Name : Mosaic Business Consultants
Location : Pueblo West, CO
Position : Customer Service Representative

Job Description : MBC is a marketing firm based here in Colorado Springs. We are looking for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and MBC. If you’re looking for a growth opportunity, join us today.
As the Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. You’ll work directly with our clients and their customers in a professional manner to ensure we are meeting our commitments and delighting our customers at every step of the experience. To succeed in this role, you’ll need to be extraordinary at multitasking and delivering solutions that move multiple projects forward toward completion.
What you’ll do on a typical day:

Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

What you need to succeed at MBC:

High school diploma or equivalent
1-year related experience preferably in customer relations/service
Strong customer service skills and the ability to satisfactorily resolve issues
Solid ability to multitask with exceptional organizational skills
Ability to thrive under pressure while delivering solutions that exceed customer expectations

Be part of something big.
We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
Job Type: Full-time
Pay: $15.00 – $34.00 per hour
Ability to commute/relocate:

Pueblo West, CO: Reliably commute or planning to relocate before starting work (Preferred)

Education:

High school or equivalent (Preferred)

Work Location: Multiple Locations

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