Emergency Department Care Coordinator (EDCC) – Shift Work Job Vacancy in Arkos Health Gilbert, AZ 85297 – Latest Jobs in Gilbert, AZ 85297
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Company Name : Arkos Health
Location : Gilbert, AZ 85297
Position : Emergency Department Care Coordinator (EDCC) – Shift Work
Job Description : Job Description:
Emergency Department Care Coordinator (EDCC) is a telephonic, full-time position covering varied hours. The shifts may be weekdays, week nights, weekends, etc. based upon the need. The EDCC will assist in bringing members to the most appropriate level of care necessary by assisting ER staff in coordinating dispositions to home and skilled nursing facilities and potentially avoid unnecessary in-patient hospitalizations.
The Company:
This role is with USHS, an Arkos Health Company. Arkos serves health plans and provider organizations an integrated system-of-care comprised of clinical and social services backed by a robust technology platform. By engaging individuals with virtual, in-home, in-clinic and in-facility care options, Arkos Health delivers advanced community-based health services that allow our clients to live healthier, more independent lives.
All Employee MUST be fully COVID-19 Vaccinated.
Essential Duties and Responsibilities:
Monitor and coordinate HIE and ER alert notifications, covering the days, evening and weekend hours.
Appropriately identify member needs through in-coming HIE alert and chief complaint notifications based on available USHS programs and solutions.
Contacts and coordinates with ER staff, offer appropriate USHS services (acute NP visits, ICM, TCM, Home Health, DME, etc.) based on data collection from ER.
Coordinates ER to SNF admissions, facilitating coordination to available beds and acceptance from SNF admission staff.
Monitor and clear alerts from HIE and document appropriately in member chart.
Accurately chart and notify internal staff through the referral portal for member needs, status and placement.
Full time role, weekends shifts included.
Qualifications/Skills:
Medical Professional with either EMT, Medic, LPN or MA certificate/License.
Must be able to interact with patients, staff and physicians in a professional manner with a strong commitment to positively represent USHS.
Proficient in MS Office programs and expected expertise in CarePointe proprietary software.
Ability to maintain confidentiality and HIPAA compliance.
Ability to multi-task and prioritize in high stress environment.
Ability to make decisions by using logic to identify key facts, explore alternatives and propose quality member solutions.
Ability to find, gather and collect data.
Weekend availability.
Benefits:
Fully paid employee medical/dental/vision/life/short term disability
Employer matching 401(k)
15 days annual combined sick/PTO with 9 paid holidays
Remote option available based on performance
Must complete our Culture Index Survey. Take the assessment at https://portal.cultureindex.com/public/survey/general/bg3VS0H2kF. This is not a pass/fail test and does not measure intelligence.
Arkos Health EEO Statement
All Arkos Health divisions are Equal Opportunity Employers. We do not discriminate on the basis of race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other status protected under federal, state or local laws.
Arkos Health is a drug free workplace. All job applicants selected for employment are required to submit to a pre-employment drug test and background check.
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