Process Improvement Analyst Job Vacancy in Pearson Chandler, AZ 85286 – Latest Jobs in Chandler, AZ 85286

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Company Name : Pearson
Location : Chandler, AZ 85286
Position : Process Improvement Analyst

Job Description : Summary
The primary purpose of the Process Improvement Analystis to analyze, determine, coordinate, and implement continuous process improvements (CPI) to achieve end-to-end business optimization of moderately complex business processes and systems. Research internal processes and capabilities to improve Return on Investment (ROI), enhance the effectiveness of the business and/or services and react effectively to business needs with moderate latitude for discretion. Provide guidance and advice to management on the most efficient use of resources to obtain positive and measurable results. Design or create process improvement functions and/or tools for all of Pearson Online Learning Services.
Responsibilities
Specific duties and responsibilities include, but are not limited to, the following. Other duties and responsibilities may be assigned:
Utilize business process reengineering techniques, model business processes, and conduct data analysis to examine end-to-end business processes to improve efficiency and operations
Provide follow-up to monitor the progress of planned improvement implementation to assure timely action, support and achieve expected benefits
Coordinate, develop and document Standard Operating Procedures and support implementation
Collaborate with functional areas to develop and maintain performance metrics, measurements, methods, and targets
Obtain and analyze business process data to determine solutions and promote data driven decisions
Research and evaluate opportunities related to process flow variance deficiencies
Analyze processes and workflows to understand value chain, input/output, to improve and/or automate business performance
Analyze, define, and document technical design for data, workflow, logical processes, hardware and operating systems environment, interface with other systems, internal and external controls, and output.
Provide guidance and advice to management on the most effective and efficient use of resources to obtain measurable process improvements
Ensure business unit awareness of POLS (Pearson Online Learning Services) products, services, policies, and procedures
Full understanding of life-cycle project management.
Provide subject matter expertise and assist leading project teams
Collaborate with internal business partners to facilitate, design, and create enterprise level tools required for internal solutions using existing platforms such as SharePoint, PowerApps, and other Office 365 solutions
Monitor key performance indicators, determine gaps in performance metrics, and recommend/execute change management techniques for efficiency/quality improvements
Qualifications:
4-year degree from an accredited institution and/or equivalent experience
Experience in leading teams in business process improvement initiatives
Working knowledge of process mapping/modeling and business process reengineering
Experience developing and documenting Standard Operating Procedures
Effective research, analytical, and deductive reasoning skills
Ability to utilize data to improve process and gain efficiency
Effective analytical thinking skills include summarizing information and clearly identifying key elements, patterns, results, or relationships
Knowledge of project management concepts, tools, requirements analysis and facilitation
Proven ability to manage complex large-scale projects under significant constraints
Strong organizational and time management skills. Ability to work independently and efficiently in a fast-paced environment
Excellent interpersonal communication, collaboration and problem-solving skills
Demonstrated ability to establish high-level working relationships with leaders throughout the organization. Includes experience working effectively with diverse internal and external contacts
Lean Six Sigma certification (L-6S) or the equivalent combination of training, education, and experience
Knowledge in and experience with Microsoft O365 suite (Word, Excel, Access, PowerPoint, SharePoint, Forms, OneNote, PowerApps, PowerAutomate, and Vizio), and Smartsheets
Experience with implementing SharePoint based design and workflows preferred
Acts ethically in all situations
Embraces diversity
Supervisory Responsibilities
None
Learning is the most powerful force for change in the world. More than 20,000 Pearson employees deliver our products and services in nearly 200 countries, all working towards a common purpose – to help everyone achieve their potential through learning. We do that by providing high quality, digital content and learning experiences, as well as assessments and qualifications that help people build their skills and grow with the world around them. We are the world’s leading learning company. Learn more at pearsonplc.com.
Pearson believes that wherever learning flourishes, so do people. We are committed to being an anti-racist company in everything we do. We value the power of an inclusive culture and a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm, and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity, and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to a sustainable environment and workplace where talent can learn, grow, and thrive.
To learn more about Pearson’s commitment to a diverse and inclusive workforce, please click here: http://www.pearson.com/careers/diversity-and-inclusion.html
Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. All employment is decided based on qualifications, merit, and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status, or any other group protected by law.
Job: GENERAL BUSINESS OPERATIONS
Organization: Virtual Learning
Schedule: FULL_TIME
Req ID: 4063

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