Receptionist Screener Job Vacancy in Banner Health Gilbert, AZ 85234 – Latest Jobs in Gilbert, AZ 85234
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Company Name : Banner Health
Location : Gilbert, AZ 85234
Position : Receptionist Screener
Job Description : Primary City/State: Gilbert, Arizona
Department Name: Screeners-Hosp
Work Shift: Varied
Job Category: Administrative Services
Help move health care into the future. At Banner Health we are changing health care to make the experience the best it can be. If that sounds like something you want to be part of, apply today.
As a Receptionist / Screener at Banner Gateway Medical Center / MD Anderson Cancer Center, you will be the first friendly face many of our patients and visitors see! You will be responsible for greeting, screening, and assisting patients, families, team members, and visitors at the assigned entrance to the facility, including providing information and direction to patient rooms, meeting rooms, registration areas, and surgery and imaging waiting areas. The ideal candidate has a passion for helping others, adapts well to constant change, can remain calm under pressure, and understands the importance of providing quality customer service, while ensuring all required screening procedures are met.
This is a full-time position with varying shifts (day/mid-shift). Weekend rotations and holidays are required. Enjoy a flat rate $1/hour weekend shift differential and an 18%-night shift differential when applicable.
Experience innovative technology and exceptional opportunities for growth and development at Banner Health’s state-of-the-art hospital Banner Gateway Medical Center. With comprehensive electronic medical records, physician order entry, digital radiography and proprietary advanced patient monitoring, Banner Gateway provides you with the innovative resources you need to provide your patients with the best care possible. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. Located near Phoenix in Gilbert, Ariz., Banner Gateway Medical Center offers 176 private rooms, eight operating suites, a 37-bed emergency department and shares a campus with the Banner MD Anderson Cancer Center. Key specialties include oncology, obstetrics, bariatric surgery, emergency and other services that focus on meeting the changing needs of the dynamic and growing community we serve. About Banner MD Anderson Cancer Center Located in Gilbert, Ariz. (the Phoenix Metro area) on the Banner Gateway Campus, the center provides world-class care for oncology patients – both inpatient and outpatient – and has also brought leading oncology programs to the Banner Gateway campus including Stem Cell Transplantation and comprehensive Head & Neck cancer care. Our capabilities include five linear accelerator vaults, a brachytherapy vault, an advanced diagnostic imaging suite with PET/CT scan, more than 50 infusion bays, a cryopreservation lab and much more. Our inpatient medical oncology unit also incorporates a program that utilizes the electronic surveillance partnership in caring for the patient, where remote nurses have the ability to interact with patients via two way audio-video to assist the bedside nurse with patient care.
POSITION SUMMARY This position is responsible for greeting, screening, and providing assistance to patients, families, and visitors. This position provides quality customer service and may also answer phones and control access to a care delivery area. CORE FUNCTIONS 1. Greets and assists visitors to the area. Provides them with general information regarding processes and policies, and directs them to appropriate resources, services, or areas. 2. Maintains an orderly waiting area and works with volunteer services to provide a positive/satisfying experience for patients and/or visitors. Reports maintenance issues as needed to facilitate visitor comfort and safety. 3. In patient care delivery areas, coordinates access to the care delivery area, performs visitor authorization procedures, serves as a liaison between visitors and staff, relays visitor concerns to staff, and coordinates visitor support services such as assigning lockers, taking and relaying messages, assigning pagers to visitors, etc. 4. May answer phones, transfer calls , take messages, and relay messages and information as needed. 5. May perform these additional functions, depending on assigned area: assembles charts, files, sorts mail, maintains supplies inventory, transports patients, processes occasional miscellaneous payments, or other appropriate duties as requested. 6. Performs functions within established parameters. Customers include patients, families, and the community at large. MINIMUM QUALIFICATIONS Must have good interpersonal communication and display compassion in stressful situations. This position requires effective interpersonal communication skills and a friendly customer service attitude. PREFERRED QUALIFICATIONS
High school diploma/GED or equivalent working knowledge. Additional related education and/or experience preferred.
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