TD BANK Contact Part-Time/ Full Time Center Representative Position Job Vacancy in TD BANK North York, ON – Latest Jobs in North York, ON
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Company Name : TD BANK
Location : North York, ON
Position : TD BANK Contact Part-Time/ Full Time Center Representative Position
Job Description : Job DescriptionProvide customers with the best solutions and offer guidance on how TD’s digital assets can further help them meet their needs, now and in the future, using knowledge you will gain about our product and service suite.Deliver outstanding service and/or sales support with minimal to moderately complex transactions related to financial products and services with the aim to provide complete and correct solutions the first time.Play a key role in addressing customer concerns and be accountable for problem solving and/or raising matters to the appropriate people.Work towards achieving set goals while being an ambassador for innovation by offering legendary experiences and trusted advice.Work effectively as a team, use and learn from each other’s knowledge and support your co-workers to resolve customer issues, and improve efficiency of the advice team.Job RequirementsHigh school diploma and minimum of one (1) year of relevant experiencePossess computer & multi-tasking skillsRequire full proficiency gained through job related training to perform a range of activitiesThrive in a dynamic and time-sensitive environmentAdvanced knowledge of our business and understand the functions of our various business areasPassionate and engaging professional with a desire to consistently and compassionately deliver superior customer experienceMandatory Full Time Paid Training: Must be available for up to 13 weeks of full time training. Training times may be between 7:00 a.m. to Midnight, Monday to FridayShifts: Contact Center environment is 24/7 and will require specialists to be fully flexible to work within our Business Hours which are Monday to Sunday, 7:00am – 12:00am Midnight. Must be able to work 4:00 pm to 12:00 midnight including weekends and statutory holidays.Job Types: Full-time, Part-time, PermanentPart-time hours: 37.5 per weekSalary: $19.00-$20.00 per hourBenefits:Extended health careSchedule:8 hour shift
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