Virtual Meeting Moderator Job Vacancy in CondoVoter Toronto, ON – Latest Jobs in Toronto, ON

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Company Name : CondoVoter
Location : Toronto, ON
Position : Virtual Meeting Moderator

Job Description : Virtual Meeting ModeratorCondoVoter Toronto, ON – Temporarily RemotePart-time, PermanentPosition: Virtual Meeting ModeratorType: Part-time – PermanentSalary: $25-$35 an HourRemote due to Covid-19CondoVoter is a rapidly growing organization providing Online Voting & Virtual Meeting Solutions for Condominium Corporations, Stratas, and Associations. We are currently hiring professionals with knowledge of Annual General Meetings for Condo Boards and experience to join our team as Virtual AGM Moderators.The role: This is an exciting opportunity if you have previous or current property management experience. You will be using your exceptional interpersonal skills and excellent verbal communications to deliver high-end virtual meetings to our clients. You will be reporting to our Meeting Manager and you will host virtual meetings for our clients. You will begin the virtual meeting using Zoom, conduct a practice session/rehearsal with panelists, and be of assistance throughout the meeting, including but not limited to echoing the Chairperson, facilitating attendee questions, answering panelist questions, screen sharing, and resolving technical issues in a discreet and seamless manner.Who you are: You are a go-getter that enjoys speaking and presenting to a large audience. You are confident and possess exceptional interpersonal skills. You are tech-savvy and familiar with Zoom Webinar functions/features. You are a quick learner and can provide insight into our processes and provide feedback. You are able to solve problems quickly, effectively, and seamlessly. Last, but certainly not least, you are able to work well in a team, as well as individually.If this sounds like you then keep on reading!What you will be doing: Conduct “practice sessions” (meeting rehearsals) for our virtual meeting clients. This includes, but not limited to, going over house-keeping items, confirming panelist names and titles, checking panelists audio and visual and resolving issues, and answering panelists’ questions regarding the virtual meeting.Resolve any technical issues that arise within the practice session, so the meeting can proceed smoothly at the meeting start time.Opening up the meeting at the start time to allow participants to join the meeting.Display the meeting agenda, financials, president’s report and other required meeting documents by sharing the moderator’s (your) zoom screen with the meeting participants.Assist the meeting Chair and other panelists throughout the meeting to conduct the meeting. This includes, but is not limited to, answering questions about CondoVoter services, resolving/answering issues and concerns that arise from the participants, timekeeping of the meeting, assisting participants with online voting, providing voting results to the chair, closing of meeting ballots, facilitate question and answer period between attendees and panelists/chairperson, assist in owner registration where/if needed, and more.Provide a brief summary of the meeting and any out-of-the-ordinary issues that appear at the meeting to the meeting manager.Ensure all panelists and attendees are able to enter the meeting and resolve any technical issues.What you need to succeed in this role: Skills and ExperiencePrevious experience as a property manager is an assetExceptional verbal and written communication (bilingualism is an asset)3+ years of customer service experienceAbility to confidently speak in front of large groups of peopleFamiliarity with Zoom Virtual platform and extensive knowledge of its Zoom webinar functionsQuick problem-solving skills and the ability to “think on the spot” and provide successful solutions to clientsAbility to conduct yourself in a professional manner that is inviting and friendlyAbility to create a first-class virtual meeting experience for our clients by providing a memorable customer service experienceExcellent time management and organizational skillsAbility to grasp new concepts (tech) and information quickly and effectivelyAbility to provide an engaging virtual meeting experienceProfessional appearance and quiet area within your place of living, free of interruptions during your working hoursFlexibility to work various hours and adapt to the needs of the businessWhat you need to work in a remote environment: Laptop or desktop with camera and audioGigabite or Fibre internet connectionA good headset with a microphoneA professional and quiet area free from interruptions during the hours you are moderating for clientsWork HoursThe majority of our virtual meetings are held Monday – Thursday between the hours of 5:30 PM – 10:00 PM. Occasionally we will have morning and afternoon meetings. These can take place anytime between Monday – Sunday.We require mandatory availability Monday – Thursday between the hours of 5:00 PM – 10:00 PM.Job Types: Part-time, PermanentSalary: $25.00-$35.00 per hourExperience:Customer service: 3 years (preferred)Zoom: 1 year (preferred)Work remotely:Temporarily due to COVID-19Job Types: Part-time, PermanentSalary: $25.00-$35.00 per hourSchedule:Monday to FridayWeekend availabilityShift availability:Day Shift (preferred)Night Shift (preferred)

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