Work From Home Customer Service & Sales Associate Job Vacancy in Allianz Global Assistance Canada Cambridge, ON – Latest Jobs in Cambridge, ON
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Company Name : Allianz Global Assistance Canada
Location : Cambridge, ON
Position : Work From Home Customer Service & Sales Associate
Job Description : Who we are: People are at the heart of the Allianz brand. At Allianz, helping people is in our DNA. We believe in being a part of the solution for a better tomorrow, and know that we have a positive impact on people’s lives across the globe. If you are looking to be part of something big, then come join our local family – we want to hear from you!Our teams in our Operations centre are the heartbeat of the organization. We are looking for customer-centric individuals to fill multiple full-time, permanent fully remote bilingual positions in our Sales department. In this role you will work from the comfort of your home office and provide sales and service for clients, ensuring the customer in need receives the best care and attention.About the role: Supporting our various e-commerce and insurance clients, Allianz Sales Associates provide exceptional telephone sales and customer service. They go above and beyond for our customers to ensure that they have all of the information they need, and are buying the right products and services based on their needs.Working hours: 8 hour shifts, 5 days a week. Shifts include: Monday – Sunday, working holidays, mornings, afternoons, and evenings on a rotational basis. Schedules are given 6 weeks in advance.You are great at: Providing exceptional customer service and telephone support for clientsKnowing our products and services to provide information and new quotes to potential customersResponding to inquiries about purchasing travel insuranceIncreasing sales by using your strong up-selling and cross-selling techniquesMeeting or exceeding monthly performance objectivesBeing adaptable to assist our ever-changing customer needsInterpreting policies and providing benefit information to customersWhat it takes: A minimum of 6 to 12 months of experience working in a customer service related functionThe willingness to get your Accident and Sickness license and TICO certification (and if you already have them, then even better)Proven success in a sales environment where you can think on your feet and identify customers’ needs, and can provide optimal product solutions to meet those needsAn energetic and enthusiastic attitude!Fluency in French is preferredWhat we offer you: A competitive total rewards package, including benefits coverage as of your first day of employment, participation in the company’s annual incentive bonus plan, an employer matched retirement plan, tuition reimbursement support, generous paid time off, and much more!A Referral Program that rewards you for referring your qualified friends and familyEmployee discounts at a wide variety of retailers and servicesThe opportunity to grow with a large, global organizationAt Allianz, we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer. If you require accommodation at any time during the recruitment process, please call our toll free number at 1-800-461-1079 and ask to speak to a member of the Talent Acquisition team.Job Types: Full-time, PermanentAdditional pay:Bonus payOvertime payBenefits:Dental carePaid time offSchedule:8 hour shiftApplication question(s):Do you have an Accident & Sickness License and TICO certification, or willingness to get licensed and certified?Education:Secondary School (preferred)Experience:customer service: 1 year (preferred)Language:French (preferred)
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