Staff Technical Writer/Technical Communications Manager Job Vacancy in Arm Bengaluru, Karnataka – Latest Jobs in Bengaluru, Karnataka

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Company Name : Arm
Location : Bengaluru, Karnataka
Position : Staff Technical Writer/Technical Communications Manager

Job Description : Are you a can-do, user-focused Information Developer who wants to work on ground-breaking technology for the world’s leading semiconductor IP company?
Job Overview:
We have an exciting opportunity for you to join our Technical Communications team in Bangalore, India! As a Staff Information Developer/Technical Communications Manager, you will develop customer-facing content in collaboration with Arm’s engineering and marketing teams, while line-managing a few technical writers. You will also be a member of a global community of information developers working together to create content to help Arm’s customers succeed.
Responsibilities:
Planning documentation against the product roadmap ensuring documentation quality and to meet customer demand
Creating and maintaining content for multiple projects, without supervision
Taking ownership of and leading multiple projects, mentoring, and/or coaching
Identifying user needs as a customer advocate to generate content that helps our customers and partners achieve their goals
Collaborating extensively with domain experts in engineering, project/product management, marketing, support, and other teams to identify and address information gaps
Looking for opportunities to improve efficiency with tooling, process, and content auto-generation
Verifying team’s documentation releases and process to ensure the quality of customer-facing content, and to align with the Tech Comms Lifecycle Management process
Collaborating with your team to implement the best processes and practices for the technical content you produce
Providing direction or supervision for all content development team members working on assigned projects
Acting as the primary Information Developer in documentation projects.
Acting as a mentor for less experienced Information Developers
Line-managing Information Developers
Reports into a Senior Technical Communications Manager and works in direct partnership with,
Engineers in a project team, the Product Information Architects, and other Information Developers or other appropriate collaborators or SMEs
Project Managers, Product Managers, and Application Engineers
The peer review team
Required Skills and Experience :
8 to 12 years of experience in authoring and a few years in line management
University graduate level or equivalent
Self-starter, able to work from own initiative, with good judgement and clear decision-making abilities
Excellent communication and interpersonal skills
Flexible and pragmatic in approach, remains agile
Excellent Information Development Skills, in addition to a strong grasp of the editorial process
Very good understanding of the industry standard tools and technologies
Very good process knowledge
Great people management skills
Very good soft skills with good analytical skills, and excellent time management skills
Desirable Skills:
Experience in DITA
Experience in the Semiconductor domain
Key Output:
What does the role achieve/deliver for ARM?
Structured technical content that increases comprehension and ease of use and adheres to Tech Comms writing standards
Content requirements for products are analysed to support cross-product consistency and reuse
Tech Comms processes and best practices are both implemented and improved.
Direction/supervision and people development in Tech Comms
About Technical Communications at Arm
As part of the wider Sales and Partner Enablement Group, our Technical Communications team produces the technical content for all of Arm’s products. This content can include user documentation, white papers, knowledge-base articles, tutorials, and multimedia. Technical Communications has a strong presence in all of Arm’s global design centres. We come from a diverse set of backgrounds and range from graduates to highly experienced writers.
As a community, we guide, encourage, and share knowledge with each other. For larger projects, we work together to build and deliver content or process changes.
Why you will love this job
You will work directly with engineers across the company with a major focus on the Physical IP Engineering team. You will have a direct impact on our bottom line and the ability to deliver improvements for our customers and be part of a growing, fast-paced, and fun team!
Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of any characteristic.
#LI-SR1
Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of any characteristic.

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