CUSTOMER SERVICE/RECEPTIONIST Job Vacancy in SANJIVINI HOSPITAL & RESARECH CENTER Lucknow, Uttar Pradesh – Latest Jobs in Lucknow, Uttar Pradesh
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Company Name : SANJIVINI HOSPITAL & RESARECH CENTER
Location : Lucknow, Uttar Pradesh
Position : CUSTOMER SERVICE/RECEPTIONIST
Job Description : About us: Sanjivini Hospital and Research Center is a 100 bedded multi-disciplinary super specialty tertiary care hospital, located in Lucknow, Uttar Pradesh. Enriched with a team of exceptionally experienced medical practitioners and supported by state of art infrastructure, we are a group of highly dedicated individuals serving the society.Driven and motivated by the idea of always catering to the needs of the patient, Sanjivini Hospital and Research Center is trusted by the community for providing highly specialized and affordable services.Responsibilities: Serve patients by greeting and helping them, scheduling appointments, maintaining records and accounts.Welcome patients and visitors in person or on the telephone, and answer inquiries.Optimize patient satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.Comfort patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.Ensure availability of treatment information by filing and retrieving patient records.Maintain patient accounts by obtaining, recording, and updating personal and financial information.Maintain business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies, and scheduling equipment service and repairs.Help patients in distress by responding to emergencies.Protect patients’ rights by maintaining confidentiality of medical, personal, and financial information.Maintain operations by following policies and procedures, reporting needed changes.Contribute to team effort by accomplishing related results as needed.Qualifications / Skills: Experienced/Recent graduate with a Bachelors or Master’s degree in any subject.Excellent organization, communication and computer skills (MS Word, Excel, and PowerPoint).Excellent written and verbal communication skills.Multi-taskingTeam workTelephone skillsCustomer serviceTime managementJob Types: Full-time, Regular / PermanentSalary: ₹9,340.00 – ₹30,173.00 per monthSchedule:Rotational shiftCOVID-19 considerations:all candidate required to wear mask .Education:Bachelor’s (Preferred)Language:English (Required)Hindi (Required)
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