EXECUTIVE – CUSTOMER SERVICE Job Vacancy in Credence Global Solutions Pune, Maharashtra – Latest Jobs in Pune, Maharashtra

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Company Name : Credence Global Solutions
Location : Pune, Maharashtra
Position : EXECUTIVE – CUSTOMER SERVICE

Job Description : POSITION OVERVIEW
As a Executive – Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment on behalf of the client.
REQUIREMENTS
The biggest skills a debt collector needs, is the ability to communicate well and keep information organized
Good negotiation skills and interpersonal skills
Maturity, honesty, integrity and a strong sense of ethics
The ability to remain calm in stressful situations
Patience and understanding
To be persuasive, persistent and firm, yet customer centric
JOB ROLE
Utilize effective verbal communication and customer service skills while communicating with the customers
Communicate professionally and regularly with leadership and peers
Blended Call (inbound/ outbound) environment
Document all actions taken on each account, update customer information such as phone numbers, e-mail, and address.
Ability to meet collections target
Excellent communication and negotiation skills
BENEFITS
Best in market salaries plus unlimited incentives
Excellent growth opportunities
Training and Development Programs – Domain & Soft Skills
Cross Functional growth opportunities
Free Health and Life Insurance
Free Transport – Home Pick & Drop in AC cabs
EDUCATION & EXPERIENCE
Fresher / Experienced candidates
Graduate / Undergraduate

Job Category: Operations
Job Type: Full Time
Job Location: Pune IN

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