Hospital Account Follow Up Specialist I Job Vacancy in Legacy Health Portland, OR 97232 – Latest Jobs in Portland, OR 97232
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Company Name : Legacy Health
Location : Portland, OR 97232
Position : Hospital Account Follow Up Specialist I
Job Description : Overview:
In the complex web of health care insurance and claims, you are a calm, organized problem-solver. With your advanced knowledge of the multi-payor system, you resolve delinquent payment issues. Your ability to communicate clearly, collaborate with others and maintain respect for all parties involved reflects the Legacy mission.
This is a remote position – incumbents, who reside in Oregon or Washington only, may work at home, on the road or in a satellite location for all or part of their workweek. There may be occasional situations that require work to be performed on-site at an assigned Legacy Health location. Must have access to a reliable broadband internet connection to connect to Legacy’s VPN.
All new hires are required to come to a designated Legacy Health office location in Portland, Oregon prior to their start date for a new hire health assessment and to complete new hire paperwork.
Note that our employee health plan coverage is for providers based in the Legacy Health geographic region. To find providers in our network click here. Urgent and emergent coverage is available outside Legacy Health’s geographic region and telehealth is available within Oregon and Washington.
This position may require initial training and orientation to be site-based, before transitioning to the remote schedule.
Responsibilities:
Resolves straightforward delinquent payment issues of basic accounts through investigation and evaluation of patient account information, medical records and bills, billing and reimbursement regulations, and communication with third-party payors. Removes barriers to processing claims. Rebills, transfers payments, requests refunds or adjusts misapplied payments as necessary. Understands and follows Legacy procedures for writing off balances and adjustments.
Qualifications:
Education:
High school graduate or equivalent
Experience:
One year of healthcare clerical experience or applicable billing, credit/collections experience. Healthcare billing or credit/collections preferred.
Skills:
Demonstrated knowledge of billing/collection rules and regulations.
Knowledge of online systems for eligibility and status review of claims.
Net Typing of 40 wpm and PC based computer skills.
10 key proficiency.
Knowledge of medical terminology.
Works efficiently with minimal supervision, exercising independent judgment within stated guidelines.
Demonstrated effective interpersonal skills which promote cooperation and teamwork.
Ability to withstand varying job pressures and organize/prioritize related job tasks.
Excellent public relations skills and demonstrated ability to communicate in calm, businesslike manner.
Ability to adapt to change.
LEGACY’S VALUES IN ACTION:
Follows guidelines set forth in Legacy’s Values in Action.
Equal Opportunity Employer/Vet/Disabled
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